I have line rental with bt and broadband with pipex.

Had some chaps knock on my door last night (you know the drill - just got out the bath trying to get little one to sleep etc etc)

Anyway i NEVER sign up to anything there and then so i didnt!

Are they any good???????????????? anyone use them????? any gripes?


thankyou all in advance

amb x

Don't do it - I used to work for the company that runs the network behind it and they are a nightmare (faults are at an all time high and customer sevice at an all time low)! One of my closest friends is also a Senor Manager there now and he tells me its got worse - not better!

Believe me, I've worked in telecoms for 20 years and just like nail product suppliers....you get exactly what you pay for...and Talk Talk are cheap...nuff said!

my neighbour has had nothing but problems with them and that was just trying to get set up....he ended up sacking it and going with someone else.

cheep phone calls very good but I currently have the new package and it was late, full of problems, which when you finaly get them on the phone they do sort but I was promised 8mb and I have half a mb and when i called them yesterday they insisted that I have 2mb and will have 8 when bt release the bundle. looked today and I still have half a mb so will be back on the phone tomorrow to tell them not to lie to me, but am just about sure we will move the broard band.

thanks girls

amb x

Weren't they on watchdog last night? - caught the tail end of it waiting for Eastenders....

Hi Amb,

I'm with TalkTalk. At first I just paid my phone bill to them, linerental still went to Bt. They promised cheaper calls but to be honest, I can't say I've seen any difference.

I applied for the broadband, all inclusive package......have paid two payments alreday for the service, but still no broadband. Having watched Watchdog the other night, I will probably cancel and move my phone back to BT.

If something is too good to be true........run like mad

Hi amb we have been with talk talk for 3 years just the phone no probs then we signed up for the internet in april by june we had still recieved nothing.
They kept saying that they have sent us a pass word but when you put it in it has expired. We called them was on the phone 56 mins ended up cancelling the contract and going with bt as the have got a good offer on for the package
My advise would be to stay away.

It was indeed.


They have 1000's upon 1000's of customers that are NOT HAPPY !! Not only do they charge them for the service, but half of these people don't even have a connection.

There customer services is totally useless and when you call them with a technical problem, they charge you 10p per minute for the privelage.

If I was you, I wouldn't touch them with a barge pole !



Marlise

DONT DO IT ! ! ! ! ! ! ! ! ! ! bad bad company

Yep, i saw them on Watchdog too! Didn't sound too promising. We are with BT and never had any problems with phone or broadband.

They were saying that talk talk are the next hoover... you know the problems years ago the hoover had with there free flights....

They were featured on watchdog the other night as not forefilling their promosies and their customer service is meant to be pants. there were customers who travelled to their head office to go in person and make complaints as they couldnt get through to them one woman was on hold for 56minutes.

How do you find pipex Amber ive been with them for a couple of years but seem o ahve ahd a few problems lately but dont know wether that is cos my modem is too old.

Guys

If anyone wants to check out the real lowdown on any broadband provider, the site to use is

ADSLguide: The UK's largest independent ADSL review site - Your guide to UK broadband Internet.

This site is run independantly of any providers by an industry body and the 'ratings' of providers is genuine and a good representation of their service levels.

To check out a couple of providers, click the compare section and tick their boxes!

Best to note, if your provider isn't on here, that means that the service is being provided by someone else and only being billed by the company you are with. That means there is a 'middle man' - ie someone who is ading their costs to the package and you are not getting the best cost for that particular service.

Makes interesting reading - well it does if you are as sad as me!