OK

Please help me geeks: after my bad experience with a tan and a client using Dove, I want to prevent this from happening again and need to put some wording on my site to say please don't use Dove.

Now I don't want to get in trouble with Dove and get sued and sent to jail lol but I do need to express that this can cause the tan to go pete tong (wrong) and make sure I am not out of pocket for this reason.

Here's my wording on my site;

It is important to note that using Dove shampoo, body wash, shower gel, moisturisers (or any Dove product) prior to your tan can create a barrier that stops the tan from being absorbed. This is to do with an ingredient in this brand which can prevent the tan from sticking in places. I have seen this happen before and the tan results in patchiness and sometimes does not take. Please therefore avoid these products before your tan it is advisable to not use these products on your hair or body for at least two days before your tan.

Does this sound bad towards Dove?

I don't want to be sued.

Thanks for your help here.xxx

Perhaps you would be better by stating products that contain the problem products that are in Dove instead of the "Dove name".

That way you are not discriminating against them or landing yourself in hot water. Plus I am sure that other is other product similar to Dove that are on the market and when you speak to the clients before they have their tan you can then explain in more detail which products cause a problem.

HTH

Can you really get sued for saying things like that as my sister has on her website..

Avoid dove products as these are known to speed up fading.

Don't know thats why I am asking

You have to be careful in what you say - I don't want Dove to be made to look bad?

what coudl I say to describe Dove then?

Avoid xxx? I don't know how to describe it?



Having a blonde moment!

It is important to note that using certain shampoos, body washes, shower gels, &moisturisers prior to your tan can create a barrier that stops the tan from being absorbed. This is to do with an ingredient in certain brands which can prevent the tan from sticking in places. I have seen this happen before and the tan results in patchiness and sometimes does not take. Please therefore avoid these products before your tan it is advisable to not use these products on your hair or body for at least two days before your tan.

If you wish to know which products these are please contact me.

Does this sound any better?

why dont you try wording it this way

We highly recommend that you use the following products (I suggest you name the products that can be used) if the products that you use are not on this list we recommend that you dont use these prior to tanning.

This way it covers you a bit

Yvonne

Is it possible to find out the name of the chemical or type of chemical in the formula of Dove that acts as a barrier, so you could say something along the lines of "We recommend that you don't use any products containing <name of chemical> for two days before getting a spray tan" - or would that be too geeky as most people don't read the ingredients on their products anyway?

Ruth

Another quick thought - could it be that Dove products might contain silicones in them, and that might be the problem with the spray tan not taking - as silicones are well known to be water-repellant?

We haven't got any Dove here, so I can't just take a quick look at the label and see... but if it's got anything like dimethicone or anything like that in it, then that may well be the problem...

Alternatively, it could be that the "moisturising cream" element of Dove might contain quite a lot of oils, which could also form a barrier that would repel the spray tan?

Ruth

Actually... I tell a lie... there *was* some Dove lurking in the bathroom...

Amongst the ingredients of "Dove Silkening Body Moisturiser Body Lotion" are Hydrogenated Polydecene (Cosmetic Ingredient Dictionary: hydrogenated polydecene - which is a synthetic polymer) Dimethicone (a silicone - Cosmetic Ingredient Dictionary: silicone), Sodium Acrylate/Sodium Acrylodimethyl Taurate Copolymer (Cosmetic Ingredient Dictionary: sodium acrylate/acryloydimethyl taurate copolymer - acts as a thickening agent) and isohexadecane (Cosmetic Ingredient Dictionary: isohexadecane - a hydrocarbon) all of which I'd expect to have some water-repellent/barrier forming action that would impair the absorption of spray tan.

However, these same products may occur in other brands too, although probably not in the same proportions... not sure either if anyone has done any research into how the application of particular products on the skin prior to spray tanning affects its application...

Is there any exfoliating treatment that could be offered prior to a spray tan that would help remove any product that would affect the tan, and also generate extra revenue for the salon?

Ruth

Also another one to add to ruths list is alpha hydroxyl acids x

Hi I think this is very sticky ground and totally unadvisable. We are not chemists and isolating any product/chemical without any sufficient research is asking for trouble and could put clients off products without any good reason with a lawsuit slapped on you for good measure. It may be their skin chemistry reacts differently with these products or it indeed may be a specific ingredient but it needs to be proved!! I would ask the company in question about this and see what response you get before advertising against their products.

The far better thing is to retail the proper skin care associated with your tanning brand - a lot of companies offer this (body washes etc) and then the problem is solved and you get a bit for retailing. The accountability then lies with the tanning firm.

Ruth is on the right track,
What is needed is to word the warning correctly
Such as
usually a good moisturizing body wash or shampoo is a very good idea when caring for your hair and skin as these create a barrier against the elements but this barrier will also stop your tan from taking effectively
so for 48 hours before your spray tan is applied please avoid using shampoos and body washes that contain the following type of ingredient.

common sense is usually the way to go.

[quote=Ruth Mills;

Is there any exfoliating treatment that could be offered prior to a spray tan that would help remove any product that would affect the tan, and also generate extra revenue for the salon?

Ruth[/quote]

Yes all of them do and usually it would only be prior to the first tan that the customer would have to follow the advise of the web site, if you do your marketing properly then when they leave after the spray tan they should have a bag full of retail products to moisturise the tanned skin, keep it toped up and ex-foliate before the next one. All part of the feel good factor that the client comes to you for.

hi i just tell my clients on the phone to check products when they prepare for the tan the night before and on the day of the tan. they need to make sure there is no moisturiser etc in their chosen shower/bath soaps/gels etc as it is a barrier for the tan. if they are uncertain I then give them the option of coming to the salon to buy exfoliant products from me. most products have moisturisers/chemicals in them nowadays.