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Hot Stone website -
15-02-08, 08:37 PM
Hi there guys.. I was just wondering if anyone has ordered off the website below;
Hot Basalt Massage Stones - basalt stones, cold stone massage kits inc. Spa Pro Heaters and accessories for Complementary health massage therapists, spas, fitness clubs, health and beauty salons It's just that I ordered a full kit a couple of weeks ago and I haven't yet received it.. It states on the site that items are usually dispatched the next day.. I know I might seem really impatient but I didn't get any email confirmation of my order, and I also sent an enquiry to the email address on their website about my order a couple of days ago and I have not had any response..? xxxx |
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15-02-08, 10:22 PM
I got a kit a few months ago from there. It did take a week or so to come though as it was a very big parcel but was perfect when it did. Perhaps they are having problems with their e-mail?? Is there not a phone number on the website.
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15-02-08, 10:35 PM
Quote:
I'll keep waiting then!! ![]() |
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20-02-08, 08:01 PM
Well.. Funnily enough.. I had an email this afternoon..
Not a reply to my email that I sent to info@hotstones.co.uk.. But.. A random email saying; The consignment identified with the reference number FS 1701 is due to be despatched on 20/02/2008 to the delivery address below by the shipper OLD CAPE INVESTMENTS LTD by PARCELFORCE WORLDWIDE using the service Parcelforce 48. ... Then my full and correct address below it.... Then; This consignment contains: 1 items at 0.000KG total weight Complementary message from the shipper: PLEASE DO NOT REPLY. This is an automated email generated by Parcelforce Worldwide. ...It doesn't actually say anywhere on there that it's for my hot stone kit though... BUT, I'm assuming it is.. xxx |
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