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11-03-08, 10:51 PM
But if you did a patch test, you were doing your job properly.
The lady reacted after the patch test, so therefore you did her a big favour and saved her from a lot of pain and irritation. So whats the problem? |
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(#3)
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11-03-08, 10:52 PM
Hi Ya,,
That has happened to me once with St Tropez I had done loads and loads and then one client had that reaction on her way to a wedding and phoned me up on the way to Scotland and I was beside myself with worry, because it was my new therapist had done the treatment I redid it thinking it was the way it was applied and the same thing happened again and her husband thereatend to sue me it was horrible and that had never happened to me in 20 years of business but these things happen and you have to remember that you do more than most by patch testing and following the correct guidelines you must put it down to experience but try not lose confidence in your product s or yourself Hth |
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11-03-08, 10:54 PM
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11-03-08, 10:56 PM
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11-03-08, 10:56 PM
Very few people are allergic to DHA but when they are they can have a nasty reaction and it can be frightening.
You are doing the right thing by patch testing your clients. I don't patch test very often with my Tantrick spray tanning, but I do offer it and its up to the client. However, I always ask if they have used ANY sunless tanning solution before, be it cream, spray, or whatever and if they have had a reaction (might have been to the perfume or alcohol in some sunless solutions) I insist that they have a patch test. If they have suffered an allergic reaction to DHA then subsequent exposure would be more severe and it would be best to avoid all together, no matter which tanning solution/creams they would like to try. Don't let your confidence be put to the test.. you sound to be very sensible in your approach, best of luck with building your business. ![]() |
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11-03-08, 11:09 PM
Your concern is understandable Bev but the number of people who have a reaction to tanning solutions (mainly the DHA I believe) is very few. I would only suggest a patch test if the client has had previous reactions to tanning products or where the client requested a patch test (as suggested by most spray tan training I believe).
I wouldnt make it compulsory for all tans to be patch tested as this will probably be un-necessary for most. |
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11-03-08, 11:10 PM
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11-03-08, 11:17 PM
HI
Is your rep called Zoe?? If so she is my rep too and absolutely lovely, give her a call and she will come see you and put all your worries to rest! Your doing nothing wrong at all, we dont offer patch test's unless we feel it necessary. Please don't let this put you off as you didn't do anything wrong it was just one of those things! St Tropez is a fab tan and i find clients ask for it by name so its a great business builder. ![]() |
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11-03-08, 11:30 PM
This has happened to me once in 10 years so its been rare but some people are bound to react even with a sensitive product.
I always recommend a trial tan for a special occasion and do a patch test if they have very sensitive skin. You did the right thing with the patch test but it does seem odd she didn't react with this(!). Where did you do the test?? When it happened to me the client had an allergic reaction to the st tropez spray tan and came out in small blisters. She was having it as a trial for her wedding so thank god she had a trial! Like everybody has said the important thing is to carry on and not leave it too long till your next tan or you will get more and more nervous about them having a reaction. Maybe try and get your friends to have it done so you can see the fantastic results and get you over your nerves. Also make sure you use the st tropez consultation cards so you have a record of the treatment! |