opening first salon

ckjustpamper · **opening first salon -** 06-02-11, 11:38 PM

What are the key/ most important things to remember when opening a salon...

Such a broad question i know, i just want to insure i have remembered to do everything... well the most necessary and important things.

Don't want to get into any trouble if i have missed something so i thought i may as well ask all you fellow geeks

fozzyo · 07-02-11, 12:02 AM

Most important stuff is the really boring stuff - the legal type stuff! Health & Safety At Work, Data Protection, Music / Public Performance Rights, Insurance etc.

Then good therapists, good design, good products, good treatments, good customer services.

Mat

fozzyo · 07-02-11, 12:03 AM

Sorry should have also added good Marketing and PR. And this includes a website ... they are essential for any business opening now days.

Oh and I guess stuff like phone lines, credit card terminal etc.

vitality · 07-02-11, 03:25 PM

Along with the above I would say...

If you are going to take on employees then I would say staff and training. Your staff are your bottom line; choose a team with different skill sets and backgrounds. With good training this will create creativity,innovation and productivity.

Make training an important part of your business whether it is internal or external; this could be anything from treatments, customer care, sales techniques, visual merchandising, e-marketing, reception duties and flyer distribution. Keep your staff motivated and micro-manage your team to ensure productivity in their delegated areas.

ckjustpamper Geeky Posts: 245 Join Date: Nov 2010 Location: Berkshire	opening first salon - 06-02-11, 11:38 PM What are the key/ most important things to remember when opening a salon... Such a broad question i know, i just want to insure i have remembered to do everything... well the most necessary and important things. Don't want to get into any trouble if i have missed something so i thought i may as well ask all you fellow geeks

Qualifications

fozzyo Grand Geek Posts: 2,666 Join Date: Aug 2007 Location: Wolverhampton	07-02-11, 12:02 AM Most important stuff is the really boring stuff - the legal type stuff! Health & Safety At Work, Data Protection, Music / Public Performance Rights, Insurance etc. Then good therapists, good design, good products, good treatments, good customer services. Mat

Qualifications

fozzyo Grand Geek Posts: 2,666 Join Date: Aug 2007 Location: Wolverhampton	07-02-11, 12:03 AM Sorry should have also added good Marketing and PR. And this includes a website ... they are essential for any business opening now days. Oh and I guess stuff like phone lines, credit card terminal etc.

Qualifications

vitality Very geeky Posts: 552 Join Date: May 2010 Location: UK	07-02-11, 03:25 PM Along with the above I would say... If you are going to take on employees then I would say staff and training. Your staff are your bottom line; choose a team with different skill sets and backgrounds. With good training this will create creativity,innovation and productivity. Make training an important part of your business whether it is internal or external; this could be anything from treatments, customer care, sales techniques, visual merchandising, e-marketing, reception duties and flyer distribution. Keep your staff motivated and micro-manage your team to ensure productivity in their delegated areas.

Qualifications