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Refer A Friend Offer - HELP! - 21-04-09, 08:10 PM

I'm thinking of running a new refer a friend offer to attract a few new clients....what do you all do as your refer a friend offers?

xxx
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21-04-09, 09:03 PM

we do a 15% discount for the friend and 20% for the client who reffered them. its quite popular.

xx
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21-04-09, 09:07 PM

I mainly concentrate on doing this for spray tans.
My offer is refer a friend and you get your tan for just £10.
I then say the same to the friend at the end. But I clearly state that the appointment must be at the same time at the same location.
If I go to a client for another treatment I will give her 5 business cards with her name on them. I tell her to give them out and if one comes back to me she will get 20% off her next treatment.
xxx
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21-04-09, 09:37 PM

My refer a friend offer is once they refer a friend - friend has to give full name of the person who refered them and they both receive 25% off their treatment.

No1 has actually taken up on this offer yet but i havent really told many

hths x
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21-04-09, 10:18 PM

The client thats refering the friend gets £5 off their next appointment and the new client get 15% off there first appointment.
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21-04-09, 10:25 PM

I do both people get £5 off their next treatment costing over £20. I like the idea of clients name on the back and her getting a discount, good plan! I may poach that one! (Ooh I am a terribly thief!) Lx
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22-04-09, 02:31 AM

For any client who sends me a referral they get their next service for FREE. But this only applies once (so I don't have them referring 10 people and getting 10 free services )
The person who comes as the referral pays full price, but all my clients receive loyalty rewards for their repeated services.
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Nail, Skin Pro
22-04-09, 06:29 PM

Thanks for all your ideas!
I'd like to have something in place to give to clients at the end of their treatment that is applicable to all services, although I do love the focus on one treatment idea too!
I guess I'll give it more thought!
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23-04-09, 01:34 PM

We never discount our work so for a refer a friend scheme, I did a deal with the local florist and we send a bunch of flowers to say thank you. Costs me about 10 quid a time.
The clients love it
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23-04-09, 10:30 PM

Quote:
Originally Posted by persianista View Post
We never discount our work so for a refer a friend scheme, I did a deal with the local florist and we send a bunch of flowers to say thank you. Costs me about 10 quid a time.
The clients love it
Thats a nice thought!

I do a 25% off 1st treatment & when they have had their treatment, we issue a £10 voucher to the person who gave us the referral. The voucher is actually £5 for beauty & £5 for hair services.

-p-
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Nail, Skin Pro
24-04-09, 04:50 PM

i have recommend a friend cards which have a space for the clients name who recommended them and a space for the new clients name the new client hands this in at there first treatment and they both get a £5 off voucher! i use the back of the recommend a friend cards to write existing clients appointments on so they all have them! xx
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Nail Pro
24-04-09, 08:34 PM

I offer free nail art to the client doing the referring. I am not a big advocate of discounting my prices as I believe I am worth every penny and I don't want to give anyone the impression that I am worth the discounted rate. Just my opinion! Marketing classes have taught me to always keep my prices the same and offer something free that doesn't cost me much - just a bit of time!

Good luck!
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Nail, Skin Pro
28-04-09, 01:24 AM

Quote:
Originally Posted by mely-bely View Post
I offer free nail art to the client doing the referring. I am not a big advocate of discounting my prices as I believe I am worth every penny and I don't want to give anyone the impression that I am worth the discounted rate. Just my opinion! Marketing classes have taught me to always keep my prices the same and offer something free that doesn't cost me much - just a bit of time!

Good luck!

Love the Nail Art idea.... will have to implement that one!
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Refer a friend - 28-04-09, 11:21 PM

Hi these are great posts, nice to see all the ideas gives me a different view. I give the client a gift voucher to use in the salon, but not to the new client. The recommendation seems to be enough?
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