Since opening the Nail Geek forums a year and a half ago one of the more common threads that regularly pop up is in regards to people discovering professional nail care...

I completely agree about the selling of professional/hazardous products on ebay and the incorrect postage and stuff, but what i can't get my head around is yesterday at GMEX how come anyone could buy from the Creative stand no-one was asked for an appropriate id etc, so whats the difference?!

Big difference. It is a show for professionals. True as long as everyone comes bringing friends and parents etc the odd one or two might slip through, but most I feel wouldn't pay the price or have the inclination. YOu can only control things so far at shows .. give 'em a break for goodness sake!! The queues are bad enough as it is .... without checking ID's, BUT it is coming that soon we will be computerized at shows and be asking for customer ids. At least we are trying ... there are dozens of other companies there in the same predicament ... why pick on CND to complain about?

Yes, it is BUT as was quoted earlier
" how do we know they are what they say? not contaminated? or out of date? or something totally different in the bottles as to what they are advertised as? what if the liquid for example is mma? in an ema bottle? how would we know?"

From what I can gather, stuff ISN'T correctly being posted/packaged and this is just as much a problem/danger as the stuff being sold in the first place.

The kits you can buy in 'Boots/Argos' are also not what I would class as professional - would you pay to go to a tech who used them? OK, if people want to have a go and ruin their own nails but with professional (looking) kit available on EBAY you could have anyone untrained ruining other peoples nails and charging them for the pleasure!

EBAY, PLEASE help those of use who have taken the time and spent the money to get properly trained. PLEASE help those of us who want to improve the reputation of the industry by doing it correctly. PLEASE save the untrained and unsuspecting general public from what could be permanently damaged nails, or worse from incorrect use of chemicals and STOP professional nail products being sold.

I totally agree that these people need to be stopped but as it has been mentioned before, it is a war that has been raging for a while. No sooner does someone get the boot from Ebay, then 3 more spring up selling the same stuff.

I have bought and sold on Ebay, and more often than not, the goods are genuine and as described, but there is always one where you pay more postage than the stamp on the packaging or the goods are less than standard, but if is your responsibility to 'out' these people and dont leave positive feedback when you have a gripe with them.

I think all I am saying is the only way to stop these people from selling is if people stop buying... but how likely is that ? People will try anything to save a few quid and not think about the consequences.

Right I'm off my soapbox now !!! LOL

The more I see behaviour like this on Ebay the less I haved used it, in fact now its got to the i wont touch it with a barge poll now...and the i recommend to friends/family and customers alike NOT to use a site such as this. The products being sold on their are not for Joe Public to buy and use without training god knows what they could do to their nails. It's very frustrating that professional goods are being allowed to be sold on her..but more importantly how are these hazzardous chemicals being sent...! I bet the Post Office woudn't be to thrilled either to find monomer leeking out into their letters where would that leave ebay then, would they be liable?

I ask you could ebay be held responsbile for these unethical sales - do they not have an owness to govern what is being sold on their site?

and from a more personal point of view I have invested time and money in my training and I dont need some little twerp de-valuing the products i use from purchasing off this site and charging ten bob for a set of nails.....

you have hit the nail on the head there geeg....why pick on cnd?.....alright i know it is one of the most respected companies out there but they are trying their best to combat a lot of issues right now .... but what about the other professional nail products on ebay......isnt ez flow or millennium nails or star nails items or even the x brands that no one has ever heard of before regarded as professional? couldnt it do just as much damage if used by someone who is untrained?....isnt their monomer just as hazardous to send through the post?.......i would say it is but then why have i not seen one single person on this site complain about those companies products being sold on ebay, its just seems to be cnd thats being aimed at all the time.

stanleyann

Well, I finally got a response from ebay in what appears to be a form letter.

Here was the letter I sent them:
Here was their response:

So I fired this one back:

well.....
I bombarded them with complaints and sent them listing numbers of ALL retention+ and other monomers being sold and posted ROYAL MAIL 1ST CLASS - all the items remained on auction and sold. So much for their 'community watch' - just that, watched but did b****r all about it!

Hi Sam the reply you got is exactly the same as the reply I get when I report to them.

Maybe we should have a cohesive strategy to take forward the 'deal' that Sam put to Ebay...I for one (admitting to being an ex ebay trader of said goods) would be willing to assist.

I have set up an e-mail "favourites" so that anytime anything from Creative comes on to ebay I get an e-mail and I report every single item that is hazardous and being sent my normal post - I have only ever received the "standard" letter.

Everything should be reported not just creative items. Star nails even the dodgy ones without labels. I try to do this as often as possible but it is getting so time consuming with the ammount of professional products for sale on there. i was thinking of setting up a secondary account to the one I allready have on ebay just for bidding on all the items for sale, Dont know how long this would last until i got kicked off ebay but it might make ebay be more vigilant and I know it would p*** off all the sellers lol

I appreciate that it should be all products but like you have found it is very time consuming to report all. I am a CND user so that is the product line I concentrate on. For those who use other products then they can concentrate on them. Maybe we should set up a consortium and allocate people to product lines and really bombard Ebay with hazardous reports.

Talking of hazardous, I just sent an ebay seller a question about the moxie liquid he/she was selling. Here is the reply:

You asked:
"How will this be posted as I know there are a few regulations when sending hazardous goods through the post."

THERE IS NO REGULATIONS AS FAR AS THIS LIQUID IS CONCERNED, BUT I DO ENDEVOUR TO SELLOTAPE THE LID TO THE CONTAINER, WHICH IS SEALED, TO ENSURE THERE WILL BE NO LEAKAGE,WRAPPED IN PAPER AND SENT IN A BUBBLEWRAPPED ENVELOPE. THANKS

You are lucky to get any reply - I regularly send questions to these sellers and have yet to get a response from any of them.