Hello Peeps!

Just a quicky, I was wondering how you answer your phones in regards to work calls. As in, do u just say hello, do you say your name, do you say your business name?
I had a call this afternoon on my mobile and i just said hello... after i put the phone down i thought eugh! i sounded sooo unprofessional! It was only a lady asking about prices but if it was me calling i'd prob think I sounded crap Also, do u record a personal message for answer phones?

any thoughts would be lovely. ta! xx

Because it's my personal phone as well as business i do only say hello, it does confuse people sometimes as they think they have the wrong number, but by the time I've got chatting with them it's soon forgotten. I do leave a message with the business name on my answer machine though. I always worry when i phone someone and it clicks into answer machine, and then if it's not a personalised message I wonder if I have the right number!

It's worked okay this way for me for 5 years btw!

Anser phone message says this is spa nails im afrwid i cant get to your call at present if you would like to leave your anme and number etc etc

and when i pick up

Good morning?afternoon spanails Lucia speaking how can i help you?

I just say "Hello Louise speaking" sounds funny when you write it down!!! On my answerphone it says "Hello this is Louise from Skin Deep, salon beauty in your home, I'm sorry I cannot answer your call at the moment as I may be with a client, but if you leave your name and number I will get back to you as soon as I can."

i do exactly the same .. people understand especially if this is the case x

ts my home phone too so i just say


hello

I have a seperate work mobile so I say 'hello V Nails' and my answerphone says 'you have reached V Nails and I can't take your call at the moment.....etc'.

I felt a bit of a dork saying V Nails to start with but it's second nature now....

Ok well I have a realy cool phone with caller ID . It has a section for friends and family . Then if one of these ring it tells me not only who is calling but the facia glows red!!!

If it does not glow red ( It will then glow green )then I know it is a bussiness call and answer in the name of my bussiness.

This is what i'm worrying about! I've got 2 mobiles, one for work and one for personal but my friends call me on both (they get confused bless them) i just know they'll take the p*ss if i answer with a business manor, but i suppose i've just got to do it! Feels like being back in the call centre having to answer each call the same...." good morning, Lloyds TSB membership services linzie speaking, how can i help you" aahhhh!!!!!!!

Same as this,but not the same name,lol

I don't even think about it now, and it's something you just need to do!! If your mates take the p*ss just point out who is running their own business, choosing their own hours and who else is part of the rat race at someone else's beck and call..... See who laughs then......!!

I normally answer with my business name.


Marlise

I work from home. My home line is my business line.

I also live in the province of Quebec, in Canada that has Nazi-language laws.

This means that it's absolutely mandatory that businesses answer the phone in FRENCH FIRST, and english is considered unecessary.
If you answer english first, you can be fined. If you answer in english only, you can be fined.

Soooo having said that, I answer "Victoria's?"
If the nazi's don't like my name... TOO @#$%^&* BAD

wow didn't know this, that's just crazy!

I use my mobile for business and personal use so if I don't know who is calling I answer "Hello, Christine speaking" x