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pips's Avatar
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Evil Television not working - 23-01-07, 10:22 AM

Ive just gone to put my tv on but every time i press the button the picture and sound show for a second then it turns itself off again!

It was working fine at 1am when i turned it off and went to bed so god knows whats happened between then and now.

Its not an old tv either, its a goodmans flat screen 32inch which we got to replace our other tv 12 months ago and WAIT for it, 2 weeks!!!!

Can you believe its 2 weeks out of its warrenty, this has happened to me with so many other appliances fgs!

So as my back boiler has gone and i need it taking out and replacing with a combi boiler to the tune of £3,500 (booked in just waiting for the work to start) and my fence needs replacing to the tune of £2,000 (thanks to the lovely wind NOT) what i want to know is, can i justify spending another £700 on a tv??

They say it comes in 3 so surley this is my 3rd!

Decisions geeks...to buy or not to buy?
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oey's Avatar
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Nail, Skin Pro
23-01-07, 10:24 AM

We have that problem with our 42" flat screen TV quite often (few times a week).

Do you have a separate tuner box for this TV. We do and it happens when there is a loose connection between the tuner box and the TV.

Try having a fiddle and see if that makes any difference.
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pips's Avatar
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I'm feeling Happy I am in love with My hubby, my grandchildren  :-) I am jamming out to I'm loving all the country music at the moment, maybe it has something to do with my linedancing? My favorite films are pretty woman, dirty dancing, topgun, notting hill  
 
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Nail, Skin Pro
23-01-07, 10:27 AM

Thanks theresa i'll have a look and make sure all the wires are connected!
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Nail Pro
23-01-07, 10:45 AM

Try replacing the batteries in your remote control too, my doesn freaky things like turn itself up and down, change channel and switch off when it needs new batteries. It always freaks me out and I'm convinced we have a ghost
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Nail Pro
23-01-07, 10:46 AM

I personally would go back to the shop and ask them if they find it 'reasonable' for this to have happened, I can't remember exactly what the law is, but a lot of it is to do with what would be classed as a reasonable time for the product to last, rather than how long the warranty is for.

Perhaps have a look on the CAB website?

I would certainly be pushing for a replacement or at the very least to have the current one repaired xxx
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pips's Avatar
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I'm feeling Happy I am in love with My hubby, my grandchildren  :-) I am jamming out to I'm loving all the country music at the moment, maybe it has something to do with my linedancing? My favorite films are pretty woman, dirty dancing, topgun, notting hill  
 
pips shouts 'Adrien!!!'...pips shouts 'Adrien!!!'...pips shouts 'Adrien!!!'...pips shouts 'Adrien!!!'...pips shouts 'Adrien!!!'...pips shouts 'Adrien!!!'...pips shouts 'Adrien!!!'...
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23-01-07, 11:13 AM

Ive just spoke to an engineer and he said it sounds like there is a fault and because of that the tv keeps turning itself off to safe guard against what ever it is thats wrong.

Im oing back to comet now and i aint moving untill they agree to fix it or replace it.

If it was 6 months out of warranty fair enough but to only have it 12 months 3 weeks is a joke!

Watch this space
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23-01-07, 11:20 AM

Good luck Pips. xxx

Blimmin tellies.
Mines done ok so far. its a widescreen, but when they first came out. in black. Its about 6 years old now.
I want a flat one but ours is working fine at the moment. (Hope I havent just jinxed it! LOL )
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Nail Pro
23-01-07, 11:23 AM

Quote:
Originally Posted by pips View Post
Ive just spoke to an engineer and he said it sounds like there is a fault and because of that the tv keeps turning itself off to safe guard against what ever it is thats wrong.

Im oing back to comet now and i aint moving untill they agree to fix it or replace it.

If it was 6 months out of warranty fair enough but to only have it 12 months 3 weeks is a joke!

Watch this space
Good on ya, and Good Luck xx
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pips's Avatar
Super Gran Geek
I'm feeling Happy I am in love with My hubby, my grandchildren  :-) I am jamming out to I'm loving all the country music at the moment, maybe it has something to do with my linedancing? My favorite films are pretty woman, dirty dancing, topgun, notting hill  
 
pips shouts 'Adrien!!!'...pips shouts 'Adrien!!!'...pips shouts 'Adrien!!!'...pips shouts 'Adrien!!!'...pips shouts 'Adrien!!!'...pips shouts 'Adrien!!!'...pips shouts 'Adrien!!!'...
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Nail, Skin Pro
23-01-07, 05:45 PM

Ok i went to to comet and i told them i purchased a 32in flat screen on 28/12/05 and this morning i turned it on only for it to turn itself off again and continues to do so! I asked what they was prepared to do about it as it seems unfair its gone just after the 12 month warranty and he was appolagetic and asked me to wait while he made a call.

He came back and said i had to phone a number (which he thrust in my hand) and said they would require a £30 payment over the phone to book an engineer and then a further £45+vat+parts BUT if it was found to be a technical fault then he would give me a sheet of paper to claim the charges back.

I dont have any spare cash at the moment and told him but he said he was powerless to do anything, so i came home and ive logged it with the office of fair trading and im now following their advice.

I dont feel hopefull anything will be done as its such a large company and i have a feeling im going to end up out of pocket

My son has come home from work and give me his TV from his room so i have something to watch bless him.

How can something that cost £700 break in 12 months??? I'm so angry its unreal!
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23-01-07, 05:47 PM

[quote=pips;512644]

Can you believe its 2 weeks out of its warrenty, this has happened to me with so many other appliances fgs!

quote]


My fan oven has just done the same, 2 weeks out of guarantee! It's sick making sin't it!

Tell you what if you cook my dinner , you can watch my TV, deal?
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(#11)
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pips's Avatar
Super Gran Geek
I'm feeling Happy I am in love with My hubby, my grandchildren  :-) I am jamming out to I'm loving all the country music at the moment, maybe it has something to do with my linedancing? My favorite films are pretty woman, dirty dancing, topgun, notting hill  
 
pips shouts 'Adrien!!!'...pips shouts 'Adrien!!!'...pips shouts 'Adrien!!!'...pips shouts 'Adrien!!!'...pips shouts 'Adrien!!!'...pips shouts 'Adrien!!!'...pips shouts 'Adrien!!!'...
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Nail, Skin Pro
23-01-07, 07:39 PM

[quote=*Gemma*;513136]
Quote:
Originally Posted by pips View Post

Can you believe its 2 weeks out of its warrenty, this has happened to me with so many other appliances fgs!

quote]


My fan oven has just done the same, 2 weeks out of guarantee! It's sick making sin't it!

Tell you what if you cook my dinner , you can watch my TV, deal?

Its a done deal hun, i donr watch the tv as such but like it on for background noise (hubby would disagree though but hes a man and all men like to disagree) lol
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