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29-11-07, 12:23 PM
I would tell her, just say
I'm sorry but as this this is my busiest period i am unable to help you out with YOUR manicure clients. I see you have booked a client in already, you will have to ring her and re-arrange for a day and time that YOU can do her as i have already allocated my time for MY clients. |
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29-11-07, 02:29 PM
fill the remaining 30 mins with another $32 client, then you will make $64 for that hour (which is more per hour than you are already making).
Allocate the time for repairs, even better, use the 30 mins to book her for a foot massage for yourself ... look on the positive side of things |
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29-11-07, 08:10 PM
Quote:
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29-11-07, 08:20 PM
You could even word it something like: "During peak times like Christmas there is a minimum hourly charge of £...., would you like to book a pedicure/whatever to fill the rest of the time otherwise it will make your manicure a little pricey this time"
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29-11-07, 08:46 PM
Quote:
Thanks for the replies...I will just leave it and take the added lunch time to relax during a time which is absolutely nuts for me. I could do a few repairs but very rarely do I get called for them, and I don't offer any other 30 mins services to fill it. I'm just annoyed at the laziness of my co-worker who thought she was in the right to push her "problem" off to me! It's the esthetician I want to understand that she is there to do her job....not pass her work off to me because she doesn't want to do it.....I'm already booked to be working 6 days a week before christmas to fit my regulars in!!! I think my solution is a punching bag!!! |
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30-11-07, 10:52 AM
Cheeky cow!
I would either take the extra time and book her for a foot massage for yourself like Carl said!! Or, just tell her.....I've noticed you have booked one of YOUR clients in my diary for such and such a date....well, you'll have to remove her and re-shedule her into YOUR diary as you will notice I have marked my diary out for set times & I have a specific client that takes that day & time. I cannot accomodate any non-enhancement clients to my very busy shedule without consultation at this time of year. In future, please ask me before you allocate my time for YOUR clients. I'm sure you understand, I'd do the same for you. (Smiling sweetly) There's something to be said for working alone! |
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