Way to go hun!
Isn't it a trip when they "get it" and spread the word?
Several of my clients are reformed NSS, and I have 2newbies coming this week, reformed by their friends who are my clients.
After they realize the difference between NSS/MMA and myself, they cease their complaints about the length of time it takes.
I always encourage them "Don't take my word for it. PLEASE google "NSS" and "MMA" and you will find loads of articles on the subject, and some of them are downright scary." I tell them "even if you don't come to me, PLEASE don't go to the NSS. PLEASE find a reputable tech, and please share this information with your friends."
We have to work hard at educating the public. And the more they learn, the better off we will ALL be - reputable/decent techs and consumers.
While educating them can sometimes be tedious, and we do lose some battles; it's the ones that we win that will make the difference.
Giant

to you and way to go!