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23-06-08, 10:24 AM

Quote:
Originally Posted by Vetty View Post
Clients who look at tips before I've cut them and say 'ohh, has anyone ever kept them this long?'

Clients who smoke to the point that the cuticle coming off their nails is brown.

Clients who wont relax their fingers.

Clients who think they are my one and only client and my appts can revolve around them......

Plus, plenty of the above, lol!!!
Do they think we've never heard this before? Drives me barmy!
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23-06-08, 11:00 AM

Defintly for me its clients who dont show up to there appointments but when they start doing it more than once and marked out for an hour iv started to say to the reception ask for a desposit cos they have wasted hours of my time -(but in a nice way)....

And customers who put there bags on the Table - one of my customers not looking throw her bag on to the table to get her mobile out and smash on the floor was my acrylic pots well you can imagine how happy i was -but she just laughed and said ee sorry
eventually she said ee ill pay for the damage laughing again ... so mad by clients like this so i asked her to remove her bag from the table...

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23-06-08, 11:04 AM

i hate clients who annoy mee!!!! eg this morning

its against the law not to use a tanning acc in a sunbed

I gonna report you!!!

But at the end of explainign his cream i got a massive sorry
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23-06-08, 11:10 AM

to be honest with you clients using their mobiles doesnt bother me one bit, i only ever do one hand at a time, so i leave them their other hand just for this purpose
it allows them to get on with their business, and me to concentrate and not have to talk to them lol


great comments by the way!!

its a wonder we are all sane!!! ( or are we???)
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23-06-08, 11:10 AM

What annoys me is clients who think because you are mobile and home-based that you can do their nails at anytime of the day or evening, yup, we must just sit around waiting for their call!

Oh and clients when you have just done all their prep say they need to go to the toilet
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23-06-08, 12:03 PM

I don't like ..

clients who walk in 10 mins late then say "can you get me done quick cos i have to be somewhere"...

clients who write me a cheque saying they didn't have time to go to the cash point (2 mins down the road)...but don't stop to think that i have to find the time to go and bank their cheque....

clients who ring to say they are desperate for a appointment...so i offer them my first....they say no good i go to the gym that day...i offer my next...no good i am having coffee with my friend....I THOUGHT YOU WHERE DESPERATE !!!

clients who tense there fingers/hands....i get cramp...

clients who sit right back in the chair and i have to keep pulling then closer otherwise i am leaning right over the table...i get backache....

clients who come when they are ill and say "thought i would bring you my germs"....Yeah thanks ...NOT.....

But i have far more loves about my clients than hates......maybe we should do another list but of likes/loves to even the balance...
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23-06-08, 12:12 PM

Mine is when a client rings and you ask when they want an appointment and they say 'what about now?'. Especially when they live 30 mins away. They seem to forget I can't teleport and be there instantly.

Or the other one is when they leave a message and you call back 30 mins later and they say 'oh, I've found someone else, because I couldn't wait.'
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23-06-08, 02:27 PM

Quote:
Originally Posted by Bagpuss View Post
I don't like ..

clients who walk in 10 mins late then say "can you get me done quick cos i have to be somewhere"...

clients who write me a cheque saying they didn't have time to go to the cash point (2 mins down the road)...but don't stop to think that i have to find the time to go and bank their cheque....

clients who ring to say they are desperate for a appointment...so i offer them my first....they say no good i go to the gym that day...i offer my next...no good i am having coffee with my friend....I THOUGHT YOU WHERE DESPERATE !!!

clients who tense there fingers/hands....i get cramp...

clients who sit right back in the chair and i have to keep pulling then closer otherwise i am leaning right over the table...i get backache....

clients who come when they are ill and say "thought i would bring you my germs"....Yeah thanks ...NOT.....

But i have far more loves about my clients than hates......maybe we should do another list but of likes/loves to even the balance...
What a brilliant Idea!!
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23-06-08, 05:32 PM

I agree with blossom the clients who don't relax there hands or sit with there hand on there side although you have asked them politely about ten times to relax and straighten up n you end like a contorsionist trying to do there nails or you get such a bad cramp. Although i grin and bear it i could punch a wall when they leave.
Also i have a client who will never makes an appointment for eyebrows and goes in a huff everytime she comes in n i'm in the middle of doing nails or something n can't take her!!!! She actually expects me to drop who i'm with although i've asked her umpteen times to ring before coming down to check if free to fit her in then she wouldn't need to go away in a strop all the time!!!!!!!!!
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Sorry to be a party pooper..... - 23-06-08, 08:39 PM

..... but is it appropriate to discuss this on an open forum where 'clients' can happily browse the posts to see what their therapists and technicians think of them.

Just a thought

Mike
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23-06-08, 08:41 PM

as long as there is no identifying data then I think it's actually not a bad thing that clients get a chance to see it from their therapist's point of view.
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23-06-08, 08:59 PM

Quote:
Originally Posted by mikem View Post
..... but is it appropriate to discuss this on an open forum where 'clients' can happily browse the posts to see what their therapists and technicians think of them.

Just a thought

Mike
as has been said before, no one is naming or shaming on here, and it might make any of us,think about how we are as actual clients too, say if you do nails but then visit a hair salon etc etc
or you are a waxer but go to get your nails done as you dont do nails yourself,

and there is also a lovely thread going too abouot what we love about our clients

cest la vie!
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23-06-08, 09:48 PM

Quote:
Originally Posted by mikem View Post
..... but is it appropriate to discuss this on an open forum where 'clients' can happily browse the posts to see what their therapists and technicians think of them.

Just a thought

Mike
Yes I think it is,
So far from what I have read, nobody has been offensive...If a client pops on here maybe it will help them to see through the eye's of their tech
If I read on a dentist forum how they hate the way patients always ask "you won't hurt me will you?" " errrrr well I am going to pull your tooth out at the root...so probably yeah" ..
I would probably giggle !!!!
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(#29)
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23-06-08, 11:13 PM

Clients who mess with their nails while you try to do them, I once had one stick the nail tip to her lip because she put her nail against it when the adhesive was still wet.
This one wont mind me mentioning it because she is family lol
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Hair, Nail, Skin Pro
23-06-08, 11:43 PM

clients that are checking there watch every 5 mins when your only doing the prep

clients that put there fingers in there mouth when i have just applied scrubfresh so i have to do it again .

clients that want something for nothing
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