Speaking on behalf of clients, I have to defend the whole 'clients who tense their fingers' thing. I personally do this as I have sensitive fingers and to relax my fingers would probably be like torture (you seem to feel things more). How I see it is I am paying for this service with my hard earnt cash so why should I be uncomfortable? But I cant fault you for moaning about people being late etc as that is just rude. xx

Ok what about the ones who look at the nails like there studying it every so often like there checking up on how your doing like there holding it up and looking when you have put on a tip cut it down but not yet shaped it. Whats the point in staring when its not going to stay like that.aaaaaahhhhh!!! And that wont sit straight. When you get a hairdressing client they seem to be a lot more co operative than a nail one i dont no why.....?xx Oh and i love it when there realy pleased and say people have been complimnenting my hair/nails. They seem realy greatful and happy!!!

when i spend half a hour on there hair cutting blowing products then they stick my work in a bobble no shows either they dont phone or dont answer door when iv spent half a hour travelling to them and answering there phone i switch mine to silent and then call them bk after the service so why cant they it wouldnt look professional if we did that while with client

2 things annoy me

1. They think they are your mother
2. They think they are your only client.

No shows! - especially when you have turned away other clients - and we text all of our clients an appointment reminder the day before

For me it's dirty nails or nails caked in layers of old chipped polish You just know they're not going to look after their enhancements before you even start, sooo depressing !

Also what i call non-existant extensions, when the client wants really really short extensions, drives me nuts ! They're called "extensions" not "add a microscopic amount of length to your nails" lol

Oh, oh and the ones that backseat drive , you know question everything your doing and say oh you haven't done such and such when your not even at that stage yet....

AAHHhhh
feel better now

Clients who assume that I'm a hair stylist too.

Clients who assume they know your job better than you do!!!!!! Make me so mad!! When they start telling me how to do this or that or their last therapist didnt do this or that... it takes every ounce not to lose my temper so i just smile sweetly, "dear, my dear, i have invested four years of training, I know what i am doing. I use good quality products. You are paying me to do a service, so why dont you just relax, enjoy the experience and i can happily do my job i am trained to do" and give them the biggest smile ever (I know they are probably thinking - sarcastic bitch!!)

However i am always giving them advice, look after their nails, skin before and aftercare regarding spray tans and eyelash extensions etc.. do they follow them, do they heck???!!

i love my clients but i sometimes dont love there kids that they bring with them to an appointment lol. some of my clients have lovely kids that will sit there with a toy or book quietly, but then there are some that have devil kids that run around, screeming, touching things on my desk (arghhh) or going behind the counter touching the till buttons!!

My cousin constantly keeps checking her nails every step to see if she can find something to complain about. She always bites and picks at them when they are done then complains they are chipping. She rips them off instead of getting them soaked off then tells everyone i really damaged her nails!!! She tells me what i'm doing wrong even though she is not qualified. She tells her friends to tell me they know her and i'll give them a discount! When did i say that? GRRRRRRR!!

This is one old thread I'm happy to see resurrected lol sometimes we need to vent
For me the winner is.....................
Nail zoo
they think they are my mother

Ok, here's my list of things that get to me.
MIND YOU... not all of them annoy me greatly, some of them are just a little inconvenient.... BUT when you get the odd client that packs it in all together... YIKES...

Here goes:

Late clients
Dirty clients
Smelly clients
Ignorant/rude clients that clomp in with filthy shoes/boots and don't remove them,
Client's that bring their dinner
Clients that phone at 10pm at night
Clients that attempt to text using the hand that you need... INCESSANTLY
Corpse-clients (yes, the stiff as boards that give me hand cramps trying to turn their fingers the way I need them as I wrestle with them lol)
Helpful clients (no, I didn't want you to switch hands... no, I didn't want that finger... just let me take the one I want PLEASE!!)
"world revolves around me" clients
Clients that do not understand the meaning of the words "day off" and insist on always calling you THAT day (I FINALLY got call display lol)
Clients that trash bathrooms
Clients that do not call to cancel until 5min after they are supposed to already be there.
Clients that want to question policies about kids etc, and debate it. (It's NOT up for debate, these are MY rules, LIVE WITH THEM)


Otherwise, I pretty much LOVE them

What a good read this thread is

It takes a bit to annoy me, I have patience to boot.

The only thing that I can think of that annoyed me was when I was doing a home visit and my client kept patting her dogs (meaning I used astronomical amounts of scrubfresh), her partner kept jumping on the couch, and tickling her making her hands lurch away from me mid product application. She kept having conversations with people behind her and turning around, dragging her hand with her mid product application. Then to top it off, she spilled 3/4 of my bottle of primer!

So... I walked out half way through, she had 1 hand of PREPed nails, and the other hand of nails with product on them, but no filing/finishing done.

The only reason I walked out was because it was my sister, who always expects my services for free.
Now I've moved away from her I don't have to put up with that stuff anymore though.

Clients who keep their mobile phone on even though there are polite signs around the salon asking them to switch off please.

Electrolysis clients who poke out their tongue to 'feel' where a hair is on their upper lip (using their tongue), in order to show me . . . nice . . so then I have to wipe off the saliva with steritane before proceeding. .

Clients who try to keep their legs together/ wear huge knickers when they're having a bikini wax - what's that about?!

Clients who phone for an eyebrow shape, so you squeeze them into a 10 minute gap on a busy day, and when you've done it they then inform you they'd also like a half leg at the same appointment.

Clients who seem to think that they have to speak to me personally (the salon owner) as no-one else is capable of taking a booking for me and writing it in the appointment book, so they ask me to call them back if I'm busy.

I really dislike clients that call and say "when's the soonest you can fit me in?" to which you reply "tomorrow at 3pm", just for them to come back and say "haven't you got any earlier?"......Der, NO, thats why i said thats the soonest!!!!!

Sorry, really gets my back up.......

Also....Clients that call 5mins after their appointment to let you know they can't make it....Yes, i gathered that, coz your not here....any problem calling before you were due???

Ha ha, this is great, although i'm winding myself up thinking about it, ha ha x x