Hello everyone!

I seem to have a problem with a customer who wears CND brisa gel. I can't get the material to stick to her nail. I don't really know why since i seldom have this kind of problem with other clients.

She has quite oily nails to begin with but of course I perform a flawless prep exactly the way I learnt in school: pusher and curette, buffing nail surface (only the surface I haven't buffed on previous appointments) with koala-file, squeek-clean with scrubfresh, nailfresh, scrubfresh again with clean pad, liquid bond careful not to touch surrounding skin and then do my layers with gel.

There are ALWAYS lifting on ALL nails around the cuticle but the free edge seems to stick.

My other clients don't seem to have this problem. I have encountered it before but then I wrote it of as a case of me not having enough experience. Now I'm not so sure anymore since my other clients go three-five weeks between appointments.

Her nailbeds are quite small and flat. I seem to remember that I've had this problem with flat-nailbed-customers before.

I use formation-tips when I can't use forms. I have tried to shorten the nails to a very short length but nothing improved. I have tried l&p but same result.

Is there anything that I'm missing here? Could it be something with her oily nailbeds? Is it that she just CANT have enhancements? Really like this client, she's an absolute doll and never complains but I feel awful. Please help me keep her!

sincerely
/Mia

Sorry I can not help hun, but I would be intrested to see if any of the other more exp geeks have any advise as I have a client exactly the same I use L&P retention on her and sculpt on a form, When I first started doing them she informed me that she has NEVER had nails (enhancments) which stay on for more than 2 weeks, I spend more time on prep like yourself yet she always comes back needing full set, I am wandering weather to change to tips,, then if no diffrent maybe trying radical on her?? My client like yours has really small oily nail beds. I am determind for her to keep them on, sorry for butting in hun, I will keep an eye on this and see what response you get xxxx

If the lifting is in zone 3 i dont see how it can be abything to do with the tips....I have a client like this ..... Sidewall lifting on 1 client

imo, it would have to be the oil? try calling creative and they will walk you through and trouble shoot. even though you remove the oil it comes back if they are really oily. try a few fingers with acrylic and see if the same thing happens. if it happens with acrylic then its her nails. i'm just pulling out of the air here, but that might work.

Are you making sure your side walls are really strait and not overhanging any of the surrounding skin? amd does she pick or bite the skin around the nails?