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23-10-09, 12:37 PM
This is quite an unusual thing to happen! Do you know how it happened? If it was a very recent trauma how can you know there was no infection? It could have been 'brewing'
If it is simple damage it shouldn't still be hurting. I suggest you remove all product (which will probably be painful), don't diagnose or recommend anything else and suggest she goes directly to a pharmacist. I think this may have been a situation that should have been looked at by a pharmacist first (but that is easy to say in retrospect) |
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23-10-09, 12:50 PM
Still rather new to the industry, but my courses did include a section on Medical Theory with a very heavy focus on nail trauma, infections and injuries (mostly to the end that we know when to refuse service and direct clients to proper medical care) and I agree that she should be directed to medical personnel as soon as you get the product off her.
The exposure of raw flesh, as opposed to just symptoms of fungal infection to me is just too serious. |
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24-10-09, 12:58 AM
Thanks everyone. Yes, I'm a little stressed about what I might find. The trauma happened around 1 week before, so I thought it was safe to do. And I suppose I should have directed her to contact me immediately if it got sore. She did say that she was gardening last week after her appointment and a stick jammed right up under the nail. Already sore and more trauma, probably not a good mix. Thanks again.
I advised her last night to go to a chemist for good antibacterial wash until I can see her the next day. |
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