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You have very little recourse as it’s a business to business transaction. You need to check the terms and conditions of sale that you agreed to upon ordering as that forms a contract between you and the company, however, as you’ve used and fitted the product your probably out of luck...

Under no circumstances do we advertise or recommend that it is okay to colour or tone the hair, so I am unsure where your client may have seen this. The hair will more than likely be okay, however, we can't control how the hair is coloured/toned therefore we advise against it as if it isn't done...

You will need to use 2.8m or 3m depending on the thickness of the clients hair. I would recommend ordering both and seeing which you prefer.

You can open an account, however, you would just need to supply different evidence to your hair extension certificate. We accept proof that you are a registered business which can come in many forms.

Incorrect, there are a number of hair extension companies that offer Habia endorsed courses. You can locate Habia endorsed/approved courses via their website - https://www.habia.org/endorsement/endorsement-cpd-locator/ We are quite strict on what we accept as proof for a trade account, this is...

Chinese factory owners don't buy directly from the temples, they use a middle man as you'll find that all temples have contracts that only supply certain individuals. You can't buy direct from the temples without going through them, it's not possible. I don't know if it is legal or illegal, I...

You can always check the land registry to find out who owns the properties, I believe it costs less than £10 to check and can be done online.

I don't deal with the training personally but I believe that course wouldn't be classed as in depth enough to do the Hollywood Weave course, I shall find out for you though.

Are you a qualified hair dresser? If so who did you train with? That course is only an add on so we have quite strict criteria if you haven't done one of our more in depth courses.

I believe our Hollywood weave is slightly different, especially the stitching and how you ladder the rows.

How old are they? GHD have an excellent warranty service so it's worth contacting them as you may well end up getting them replaced!

He actually now owns that trademark, so unfortunately he is well within his right to enforce it. However I believe there is a right and a wrong way to go about it, phoning people being nasty is not professional at all when a simple email or letter would suffice..

Remi Cachet is a brand and not a product. Studio58 does not sell any Remi Cachet products.

Kate Eaton at Mane Envy Tipping! She's awesome and I'm sure she is a member of this forum

Personally as a company we do very little, we had a bad experience in the past with a celebrity. We were the first hair extension brand in the UK to use a celebrity as a brand ambassador and we will never do it again. It really isn't worth it, sadly in that case we ended up having to get out...

Which colours are you looking for? It may just be a mistake with the stock online as I believe we are only out of stock of one colour in the tape ins atm. If you want to give me a call first thing I can check this for you. Just ask for Richard.

They won't of changed factories, the price increase will be due to the exchange rate. You'll find most suppliers will be increasing their prices over the coming weeks.

@ColourBoy if you'd like any information about Remi Cachet then just let me know!

Research. That is the single most important thing in my eyes, look at your area, competition and your brand vision. See what isn't currently tailored for in your area and try advertise towards those people, just like Katy and surf girl have done. You need to decide what price level you want...

You don't have to undervalue yourself to build a client base. If you start off cheap then your clients will always expect that and it will make it hard to increase prices in the future. I'll use a customer of ours as an example, they trained with us around a month or two ago in the following...