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Years ago I wrote an article for The Salon Mag called “Don’t believe the hype”. I wrote it hoping that it might prompt people to think a little more carefully before jumping on whichever bandwagon was rolling through town. Sadly, even today, people are still not pausing for thought before...

I see that two major brands have decided to either pull out of salons and spas, or allow their retail products to be sold online on high street shop websites. I also see that there is an understandable amount of fury from existing stockists especially just before Christmas. I wonder if people...

Now this is an interesting development. Many of us will have described our facial treatments as being suitable for treating acne, we're told this by our manufacturers and so we pass it on to our clients. We advertise on our websites, flyers, social media etc that we have products and treatments...

Teeth Whitening Seminar Update Some of you will know that I have long since held the view that teeth whitening should not be exhibited at beauty trade shows because it’s illegal for therapists to carry it out under the salon roof. Mark Moloney (PB CEO) contacted me to ask why I wouldn’t...

Mrs Geek posted a thread on Facebook asking the question what made you choose the skincare range you did, and do you really believe in it. She very kindly tagged me in the post suggesting that I might be a good person to add to the debate. This is what I wrote. Hope it's useful for you. What...

I have just been on the telephone with one of the researchers from BBC Radio 4's You and Yours. I emailed them recently about the fact that tooth whitening companies are allowed to exhibit at beauty trade shows when it's illegal for beauty therapists to carry this out. They have decided that...

Choosing a supplier is like choosing a life partner. It is not a decision that should be undertaken hastily otherwise, like the saying goes, you may find yourself repenting at leisure. Changing suppliers (again, like life partners!) can be an expensive, time consuming and stressful experience...

As you know I'm a bit of a skin geek, and I search constantly for informative works on it. I came across this and thought I would share it as it's really good! Skin Aging - Collagen, UV Radiation, Oxidative Stress - Life Extension Health Concern Enjoy!

It always surprises me when our trade customers tell me that they don't "do" retailing, and I've spent the last year finding out why. As a result of my findings I've written what I consider to be important ideas about retailing, and here they are! Do feel free to rip them apart, ask questions...

Hi there I have a fully appointed treatment room and I'm looking for a SPMU to do visiting clinics on a regular basis for my affluent client base. I have an aesthetic nurse who comes regularly and she'd be happy to chat to you about how profitable it's been for her! For more information, or...

People have often asked me for my advice on being a successful business woman. Firstly it's a huge honour to be asked - those of you who know me know I am wracked with self doubt - and secondly, it's mostly hard work and persistence that's got me where I am (in my jamas, in the kitchen!) I...

I've been receiving ever more messages with advice on which books to read so as to improve knowledge on skin, treatments and products, so I thought now might be a good time to post a list of what I consider to be essential reading. You cannot hope to be an effective, efficient and professional...

Eve Taylor are developing a retail range. Eve Taylor - the 81-year-old company founder who won't retire - Telegraph

Choosing a supplier is like choosing a life partner. It is not a decision that should be undertaken hastily otherwise, like the saying goes, you may find yourself repenting at leisure. Changing suppliers (again, like life partners!) can be an expensive, time consuming and stressful experience...

We’ve all been there. We’ve all been driven demented by the idiocy and lack of service of some of our suppliers, and yet somehow we come off worst. Here’s a little guide on how to complain effectively and get what you want. We’re going to take the scenario of...

As you know I'm not normally associated with "fluffy" threads but I wanted to share this with you, the better to show the power of a single image. I defy any of you not to be moved by the story of this man and his dog, now sadly passed away, aged 20. Schoep had arthritis and John used to take...

A bit of background here first… I’ve owned my own salon for 5 ½ years. I run it from home, in a lovely, affluent village, but it’s just me, my humsbums and the cat. A couple of years ago those of us who use Swissdermyl started having problems getting stock from the UK distributor. He...

It's a proper pain in the tonsils isn't it, finding a way to store them in your stock cupboard such that you can see easily what you have (or more pertinently at the moment) and what you don't have. So, my lovely humsbums found these on the bay of E. Nail Varnish Rack (FREE STANDING OR WALL...

I read with excitement that there will be a BIG announcement from S2 on July 15th... What are we hoping it might be?! I'm hoping it might be new shellac colours and if they ever decide to do shellac in Married to the Mauve I might just run around the garden with giddiness!