what is a clay mask?! from what i imagine it to be, i think id rather put tea tree oil or lavender (will help it heal quicker) than that!!

i always use tea tree or lavender on burns, cuts and grazes.

tea tree oil is fab hun but put three to four drops into your bath with a cup of milk otherwise u are gonna sting sting and it is a rather strong essential oil, plus a warm (not hot) bath will clean the area with the help of the tea tree oil and soothe your soreness so much.
By the sound of what your describing i would take photos of the area and make a complaint hun. I am not a person to complain and in any waxing servise things do happen, but by what you are describing the therapist has repeatedly gone over the same areas. Because she has not cleansed the area or applied an oil to your skin hun, and literally waxed and waxed to remove the hairs,(more than likely she could not get them all out , so rather than stoping , assesing and more than likely grabbing tweezers she has just carried on. By constantly going over an area with wax and strips, she has not only removed hair but she has removed skin. Because she has removed skin ouch and not cleaned the area or anything u have now got an infection, which is ether in your folicles or through damage to the main structure of your skin.
Like lou lou said u need to go to your doctors hun for a course of antibiotics or antibiotic cream. In the mean time as lou suggested tea tree is a great antiseptic so put in a cool bath and have a nice soak. Making sure to completly dry the area after and if u can put nothing re-strictive on and to allow air to your wounds.
This therapist obiously is either extremly stupid or has not even qualified and has no awareness off the dangers and problems that can be caused from waxing. Yes accidents happen that some times are out of our control but this is beyond a joke.
I hope u get better soon hun, my heart goes out to u it really does and if u would like any help putting a letter of complaint together i and am sure many other on here will be more then happy to help. This therapist has gone against every rule in the book, i now it feels like a burn, which to be honest it will, a bit like when you have really grazed your knee, only difference here is they have given u an infection at the same time through neglect of hygiene, application, removale the works. uh it makes me soooo mad that people like this are allowed to continue to work. They either want banning from the industry or made to go on more training. sorry hun, me going on is not going to help , take care chic xxxx

I think it's unfair to say that the therapist is stupid. Sounds more like bad training. xxx

Who said anything about infection.all grazes weep thats what will form the scab and new skin.Dont scare the life out of her she is actually very unlikely to get an infection unless she has an impaired immune system.

sounds horrific. i had a bad experience with an intimate wax a few years ago and the pharmaist suggested arnica cream to help the bruising. dont put on anything open or weeping though, only one areas (if you have any ) that are bruised.

tig

I have to agree with you Kim. When you wax day in and day out the most experienced waxers can have 'mishaps'. The therapist may not have had the best of training or maybe inexperienced, but it might just have been 'one of those off days' and I am sure she will be grateful of being informed of the grazes so she can consider how or why it happened and make adjustments to her future treatments.

As for Essential Oils... the most appropriate oil to apply to a graze or burn would be lavender oil, known for its soothing, healing and aesthetic properties. Soldiers in the 1st World War used to use lavender on burns in the trenches which was noted for its remarkable healing properties.

I would advise drops of pure lavender oil on a cotton pad applied to the wounds then left to dry. It should be feeling better tomorrow if the are like other minor skin grazes.

JMO!

Ok kim i shall appologise for my wording, but to be honest i could not think of a more appropriate word. We all yes make mistakes, sometimes things happen no matter how hard we try for them not to they do and yes we all must learn from our mistakes. Poorly trained does come into this you are right. But it is these people that cause difficulties for us therapist in the future in helping ladies achieve the results they would like as that one treatment can put them off for life. But also cause the pain to ladies through sheer lack of understanding. But again to be honest some times we have to make these mistakes to learn from them, but at the expence of the client.

I have no idea who has carried out this treatment and nor do i no if she is training or simply done a one day course and then thought right now i am going to make some money. So in my book all them reasons mean stupid (please give me a new word cos i really can not think of one)
I went to college over eight years ago and still remember now the structure of the skin, the hair growth pattern, hygiene, health and safety. May be she is poorly educated but surely to gain a qualification in waxing contra-indications should be covered, health and safety, hygiene. What effect repeatedly going over an area of skin will have, surly kim this is commom sence. How could she forget to clean and sanitise area, thats not lack of education that is to buisy to care and lets get the next client in. repeatedly going over an area which is obviously the case here causing removale of skin, a burn sensation and to top of weeping is infection. So i am sorry she is stupid.
I have made many a mistake threw my lack of confidence in the past, and or experience. I have caused brusing to clients, through these things, and have learnt from them . But i have never as a student or as a new therapist caused this sort of damage. Its like putting glue on to a pad, rubbing on to skin, removing and doing over and over again in the same area, this is more or less what this therapist has done. but obviously no one in the right mind would use glue (other than my hubby that is who split his knuckle open and glued it together with my nail glue, but that by the by)
Yes we could excuse her in regards to the fact that she has applied the wax, possible removed in the oposite direction of hair growth, started to panick and thought the hair aint comin of, so probably tried it every way she could think of to finish the job, causing the damage to the skin. This could be put down to in experience and lack of education, but again she should not be working on her own if it is a salon and doing an intamate waxing service with out the knowledge. Sorry she is stupid, should not be working unsupervised if she can not remember to cleanse and clean an area, with out the rest she has done.xxxx


Ps kim, u no i love u and i say all the above with much respect for u as an amazing waxing specielist, i personally just can not comprehend it

We shouldn't be so quick to judge others Jenny2 ... after all we have all been there and made mistakes... some of us will still make mistakes, hopefully not too many but we are all human after all.

Don't worry Jenny2.....no offence taken.

I just think it's easy for us all to point the finger but we've all been there. The thing with waxing of course is that it's a private treatment, so there's nobody watching over them.

I hope the poor girl isn't a geek and reading all this. xxx

hun, i can not see her wounds, but she has stated that they are weeping, which in my proffesional opinion should not be happening, and i highly recomend she visits the doctor because weeping is an indication, along with infamation of an infection. I am certainly not trying to scare her, i only want to help and to do that my advise is to go to the doctors. When damage is caused to the skin in regards to the healing process i have never heard of weeping. My kids are constantly falling over and geting cuts and scrapes but never have there wounds weeped, bled yes, looked sore and scabbed yes, weeped no. But i am not a doctor and only a doctor will be able to give the best possible advise, and as a safety measure as the wound , burn whatever you want to call it is weeping and red and sore hygiene precautions were not taken by the therapist and there is sighns of possible infection hun then this is my recommendation.

Jenny2 ... weeping does not necessarily mean infection... if its clean and clear its just part of the healing process. This is how plasma knits together to form a clot/scab. She didnt say it was weeping pus or it was looking infected. I really would advise you not to jump to conclusions or the worse scenario as it may be totally ill advised.

Jen i certainly would not judge what i have not witnessed or scene with my own eyes and nor am i trying to come accross as judgementa,l and yes people/therapist make mistakes all the time, after all we would not be human if we did not make mistakes . My point jen is that when a therapist or any one for that matter enters an industry whether it be beauty or engineering for example sake, we are tought basic health and safety and hygiene for our own safety and for others around us. These are none nagotiable(sorry if i spelt that wrong, that was a hard one to spell) Yes we some times end up back to back with clients, yes we get tired and yes some times we forget. But hygiene should be imprinted in our brains, i now it is in mine as it was one of the first things we learnt and is also common sence.

Its like your recomendation on the use of essential oils, i personally agree with lori in that i also would never apply an essential oil directly to broken skin that is inflammed, but that is what i was tought whilst doing my level 3 aroma, but again your tutor obviously had a different opinion to the one that tought me. Obviously i am aware that essential oils can be directly applied to the skin, and that they have amazing healing properties and have been used for centuries. But i have found and was advised that when the skin is inflamed and broken, some people have adverse reactions to the essential oil and more often than not stings like mad. that is why is suggested the cool bath with a few drops of either lavender or tea tree and a cup of milk to disperse the essential oil. That way she gets the area clean, cleansed, soothed with also the treatment from the essential oil, then to pat dry and leave open to the air to dry and heal.
It does not necessarily make me or u right or wrong it is what we have learnt and learned from doing different courses with different instructors with different opinions leading to the same qualification. But i am sure like many therapist would also say, buisy , tired over worked or not , we still have a few rules of our industry that we should a