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What makes or breaks a treatment for you? - 26-05-09, 06:16 PM

I know this has probably been asked before but I have just done some industrial espionage and some research to see what other therapists do and I was rather disappointed. I had a 45 minute dermalogica facial which was lovely as a treatment but for a few things. The therapist kept closing my nose whilst applying the lotions and potions, she chewed gum (loudly) the entire way through and she looked like she hadn't brushed her hair for a while. Now whilst none of those things are a major crime - she wasn't picking her nose or anything - they didn't look good.

Now I am the first to admit I am a bit of a scruff bag a lot of the time but never when I am working! Essentially it was a lovely treatment, very relaxing (when I could breathe) and I wasn't too cold (which I was last time I had a facial) so it wouldn't (and won't) stop me going back there but I was wondering what would or has stopped you going back to a salon in the past, either before or after you became a therapist? Just so I can avoid doing the same things!

Thanks for your replies in advance!
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26-05-09, 06:27 PM

Really interesting thread and im looking forward to seeing replied. I, Myself have never gone to beauty salons to get any treatments the most treatments ive had is hairdressing, nails, eyebrow tint and eyebrows waxed and this was all mobile therapist.

1. Ive had my hair coloured by a hairdresser who slapped the bleach on my head without using foils and it stung like hell and i never went back to her again.

2. The nails i had done by a nail technician and they looked like shovels and were just disgusting

3. When the girl come to tint my eyebrows she never asked me for a patch test and this put me off straight away and never went back.

The only treatment i thought was good was the eyebrow wax, other than that all the treatments ive had have been really bad. And now as a beauty therapist i see their mistakes and make sure i dont make the same.
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26-05-09, 07:25 PM

Quote:
Originally Posted by Violet Star View Post
Really interesting thread and im looking forward to seeing replied. I, Myself have never gone to beauty salons to get any treatments the most treatments ive had is hairdressing, nails, eyebrow tint and eyebrows waxed and this was all mobile therapist.

1. Ive had my hair coloured by a hairdresser who slapped the bleach on my head without using foils and it stung like hell and i never went back to her again.

2. The nails i had done by a nail technician and they looked like shovels and were just disgusting

3. When the girl come to tint my eyebrows she never asked me for a patch test and this put me off straight away and never went back.

The only treatment i thought was good was the eyebrow wax, other than that all the treatments ive had have been really bad. And now as a beauty therapist i see their mistakes and make sure i dont make the same.
Yes that was my excuse for going and having a facial this afternoon - so I could see what other people do! Lol! It had nothing to do with my feeling like I wanted a facial at all! Lol Lx
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26-05-09, 07:34 PM

I recently had a pedicure at a local salon, and hated it!
The pedicure chair was shoved in the corner of a corridor that clients were walking through to go and have a ciggy at the back.
The front of the salon was a hairdressers, so every time the door opened you got the noise of hairdryers and loud talking.
The girl was lovely, but talked constantly about her kids.
The girl got me to put my feet either side of the soak bowl, but had nothing on the floor so my clean feet were on the minging floor!
Worst of all, she asked me what sort of colours i liked, then brought me 3 choices! Now, I like to look at all the polishes in a nice rack and choose!

(ok, now I sound like a mad, neurotic woman, I know)

I wouldnt mind if I had paid very low price, but I hadnt! I cerainly will not be returning!
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26-05-09, 07:45 PM

The worst treatment I have ever had was a facial. The therapist stunk of cigarettes and yes, blocked my nose from breathing and my facial massage consisted of only effleurage. I was left on my own whilst I was under steam (presuming she had gone for another ciggy) I had a 2 min mask and she couldn't get me out the door quick enough. An hours treatment that was cut by 15 mins.
I'm not backwards in coming forwards (as most of you know) and told her 'sorry if this sounds rude but I am a therapist and that was absolutely diabolicle' her chin nearly hit the floor lol
xxx
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26-05-09, 07:54 PM

Quote:
Originally Posted by kylieb View Post
The worst treatment I have ever had was a facial. The therapist stunk of cigarettes and yes, blocked my nose from breathing and my facial massage consisted of only effleurage. I was left on my own whilst I was under steam (presuming she had gone for another ciggy) I had a 2 min mask and she couldn't get me out the door quick enough. An hours treatment that was cut by 15 mins.
I'm not backwards in coming forwards (as most of you know) and told her 'sorry if this sounds rude but I am a therapist and that was absolutely diabolicle' her chin nearly hit the floor lol
xxx
good for you!
i bet she was gobsmacked!

I hate it when i go to a salon where they seem to have too many staff with not enough to do. I end up feeling paranoid that they are whispering! my worst salon experience was when i went for a manicure and the girl could not stop talking about her boyfriend and she became so comfortable that she started talking about their sex life!! The worst part was that she mentioned his mum and i realised she had been talking about my uncle!!!!
I nearly died! Now i am very wary of listening to my clients and letting them lead the conversation x
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26-05-09, 08:13 PM

Quote:
Originally Posted by High Hopes View Post
good for you!
i bet she was gobsmacked!

I hate it when i go to a salon where they seem to have too many staff with not enough to do. I end up feeling paranoid that they are whispering! my worst salon experience was when i went for a manicure and the girl could not stop talking about her boyfriend and she became so comfortable that she started talking about their sex life!! The worst part was that she mentioned his mum and i realised she had been talking about my uncle!!!!
I nearly died! Now i am very wary of listening to my clients and letting them lead the conversation x
Sorry thats really funny
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26-05-09, 08:18 PM

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Originally Posted by Violet Star View Post
Sorry thats really funny
it was so bad!!! she didnt seem fazed at all though when i said ! I now cant keep a straight face when ever i am around him! Needless to say they are not together anymore! x
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26-05-09, 08:25 PM

therapists that make u feel intimadated and look down there nose at you, like I am beautiful and you are inferior!!!!!!
I went to a salon once for a facial and they were hid behind a wall whispering, when i walked in i got a snotty receptionist and i felt like i didnt belong so i walked out
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26-05-09, 08:37 PM

Quote:
Originally Posted by Exquisite Touch View Post
therapists that make u feel intimadated and look down there nose at you, like I am beautiful and you are inferior!!!!!!
I went to a salon once for a facial and they were hid behind a wall whispering, when i walked in i got a snotty receptionist and i felt like i didnt belong so i walked out
Too right!! I would have done the same. If I'm not greeted within the first few mins, i'm off out the door. It drives my partner mad.
There's nothing worse than snotty receptionists either! xxx
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26-05-09, 08:39 PM

Quote:
Originally Posted by High Hopes View Post
good for you!
i bet she was gobsmacked!

I hate it when i go to a salon where they seem to have too many staff with not enough to do. I end up feeling paranoid that they are whispering! my worst salon experience was when i went for a manicure and the girl could not stop talking about her boyfriend and she became so comfortable that she started talking about their sex life!! The worst part was that she mentioned his mum and i realised she had been talking about my uncle!!!!
I nearly died! Now i am very wary of listening to my clients and letting them lead the conversation x
OMG That's awful! Maybe she would suit hairdressing instead
Did you ever tell your uncle? Sorry but I cant help but laugh! xxx
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26-05-09, 08:45 PM

I once had a full body massage and after i was done the therapist started to mop the room floor!!!!!!!!!!!!!!!!!!!

ETA: I was still lying on the couch!!!
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26-05-09, 08:49 PM

Quote:
Originally Posted by Lemmonie View Post
I once had a full body massage and after i was done the therapist started to mop the room floor!!!!!!!!!!!!!!!!!!!

ETA: I was still lying on the couch!!!
Lol maybe she had run out of couch roll and wanted to make sure the floor was clean for you to stand on Seriously though...how dangerous! x
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26-05-09, 08:51 PM

Quote:
Originally Posted by Lemmonie View Post
I once had a full body massage and after i was done the therapist started to mop the room floor!!!!!!!!!!!!!!!!!!!

ETA: I was still lying on the couch!!!
People are bizarre aren't they! And the one with the Uncle! The mere idea of my Uncle having sex makes me feel physically sick so I can't imagine how you felt, especially as she didn't shut up! Yuck! Lol

Just imagine though with the standard of some of these places, geeks on their worst days would be better! Lol Lx
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26-05-09, 09:08 PM

I am PMSL some of these are so funny!!!

My worst ever treatment was a facial from a mobile therapist. It was supposed to be a Dermalogica facial, but she didn't bring any options for different skin types - one fits all - and they were only retail products, not professional! No face map either. Obviously she was not dermalogica trained.

Then when i had the facial, she had a rolled up towel as a pillow in a straight line, so the top of my head rested on it. OMG within about 10 mins my head was absolutey killing me, it was so hard and uncomfortable.

I was quite shy/ embarrassed about complaining at that time, but believe me i would not stand for it now. I gave the name of the company to Dermalogica as well so they could look into it.
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