hive

I have just upgraded to the hive dual wax heater and have set my working temperatures for both wax pots however want to lower one of them. I can press up or down on the control but it won’t go lower than my preset working temperature. How do I reset this? Surely there must be a way as people...

Hi All, I'm looking for advice on how to prevent spots / red marks after waxing - i waxed my boyfriends chest for the first time a few weeks ago and he came out in an awful rash - afterwards - i used hive honey wax - he had no discomfort during the treatment so i have no cause to believe it is...