When I first started renting a room I was grateful for all clients and I ended up with a client who had a deal with the lady I was renting off. The client would get 20% off her treatments if she wrote about the salon etc. on the Facebook page and mum and baby group she was in. She always came in with her mum and I gave them both the discount ( which I know I shouldn't have done!), I've never had any leads from her posts in the last year and now she asking for the same discount for her partner.
How do I tell her nicely no not this time? I wish she'd realise I have a business to run and can't hand out discounted treatments to all, she never asks if I get anyone from her posts either. If I'm being completely honest I'd actually like to get rid of them.
How do I tell her nicely no not this time? I wish she'd realise I have a business to run and can't hand out discounted treatments to all, she never asks if I get anyone from her posts either. If I'm being completely honest I'd actually like to get rid of them.