Just a bit of a rant.... I have a home salon and, for the most part, my clients are lovely and respectful. I have an excellent, established client base and most know & abide by the 'house rules'. And then you get "that one".....
Today I had a 'friend of a friend' come for a facial. In the 7 years she's known me, this is the first time she's been to me... because someone bought her a gift voucher.
So she breezes in through the front door, straight past me, and makes a bee-line for my patio doors "oh your garden's lovely" (as she tries to open them), then heads fast for my bedroom door.... At which point I very loudly say "you need to come through to the salon.... this way! " To which she says in a disappointed voice "Oh I just wanted to look around your house" REALLY?!?! Er, no. So I bundled her into my salon room quick and she says "Can I just pop to the loo?" Further disappointment for her as my client bathroom is ensuite to my salon room. Haha. Talk about keen to have a nose around !! Is it just me or do you home workers get rude and nosey clients too?!? Oh for a completely separate salon area!!!!!
Today I had a 'friend of a friend' come for a facial. In the 7 years she's known me, this is the first time she's been to me... because someone bought her a gift voucher.
So she breezes in through the front door, straight past me, and makes a bee-line for my patio doors "oh your garden's lovely" (as she tries to open them), then heads fast for my bedroom door.... At which point I very loudly say "you need to come through to the salon.... this way! " To which she says in a disappointed voice "Oh I just wanted to look around your house" REALLY?!?! Er, no. So I bundled her into my salon room quick and she says "Can I just pop to the loo?" Further disappointment for her as my client bathroom is ensuite to my salon room. Haha. Talk about keen to have a nose around !! Is it just me or do you home workers get rude and nosey clients too?!? Oh for a completely separate salon area!!!!!