I don't post often anymore but I felt compelled to with this thread.
After some serious consideration and reading loads of reviews etc, I decided to place an order with Born Pretty Store.
Just some nail art stuff and thought I would try their stamping products as I don't have any, my clients are not really into these looks but I figured their stamping products are cheap enough that if they are horrible products, then not much lost.
I only just sent my 6th email to them not 10 minutes ago asking yet again where my order is where my tracking number is, where is something/anything that tells me you have sent my order.
I have received no info at all about anything to do with my order, they have just taken my money and that's that.
I live in Australia and placed my order over 6 weeks ago, I have never had anything take this long to get to me from China or anywhere else in the world actually. I placed an order for motorbike parts from Italy, it took 6 days to get here, so a huge difference.
I keep getting told by the Born Pretty staff to not worry I will get my order but they still have not sent me any tracking info or anything to prove my order has actually been sent, I am so annoyed it's not funny.
I have told them they either provide me with tracking info (I paid extra for tracking) asap or I will be seeking refund through PayPal asap as I feel they have had more than enough time.
So what do I think of them.......I think they are crap
and I will never order anything again, no matter how dirt cheap and good the product might be. Customer service is a huge thing to me and if a company doesn't give me good service, they don't get future business from me, it's as simple as that.
Rant over
