Bit of a long post I'm afraid xx I have had a new client in last week who had a half set of lash extensions applied. I followed all normal consultation procedures & checked for allergies etc - no allergies was ticked on the form. I do her daughters nails & lashes and yesterday her daughter told me that apparently, a few hours later in the day, after her Mum left me she noticed the skin around her eyes itching & ended up swelling & splitting apparently. She got up in the middle of the night on the Thur night/Fri morn and removed her lashes with olive oil & is on some tablets from the doctor & cream to stop any possible scarring. She thinks is was something to do with the gel pads & not her actual lashes -as nothing touched the skin at all. I put the lashes on her Mum last Thurs & she rang me on sat lunchtime to cancel her forthcoming appointment for a top up, telling me she had to go away on business. (Now by this time - she had already removed her lashes & gone through a visit to the doctor etc and did not say anything to me at all & still hasn't personally) When her daughter told me all of this I was astonished she had gone through all that and not contacted me - I said to her Mum before she left if she has any problems to contact me asap, it also states on the record card' if you have any problems or irritations, contact your therapist asap etc', which she had signed to say she would. Her daughter said she told her Mum to ring me, but her Mum said no she didn't want to spoil my weekend, as I was going away to a spa for the weekend (Sun to Mon). I know I have no problems with any issues if she tries to persue any claims, as she signed her record card. Has anyone else had problems with irritations with gel patches (I use Lash Perfect)? Can anyone suggest any alternative to using gel patches?