Renting a room-advertising advice?

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sarboh

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Can any one who rents out space in there salon advise what they put in the contract about the advertising. As the landlord do you ask that your tennent to put on any adverts or social media that they are based in your salon at your salon address? TIA x
 
I'm not sure I understand your question?

When renting out space your contract needs to include the fee and the period it covers (weekly, monthly) and when payment is due, (every Tuesday, 1st of the month...)
Include whether you're providing products, laundry service, use of receptionist etc.

How your tenant organises their advertising though is entirely at their discretion so you can't make it a term of the rental agreement.
 
Someone who is self employed can advertise however they like and they can take their clients wherever they want to as well.

They might do a client in the salon one month and mobile or at home another month. That's their right x
 
As owner of the building we don't allow extra signage outside or on the wall, we are trying to build a brand image and this will effect the overall look of the salon from outside.
We rent out the upstairs floor and have allowed window graphics in all the 3 Windows, as my husband did them he made sure they were nice and didn't clash with pur signage scheme. The lady loved them too.

We ask Our rent a chairs/rooms to say something like

xxxxxxxx @ our salon name
 
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Beckybee, like you I am renting space to therapists and like you I am trying to building a brand image. If you don't mind me asking, when you let your space what documentation did you ask for from the therapists? Insurance, qualifications? I ask them to sign a contract and I say to them that they are responsible for their own advertising but that I will supply couch rolls, cleaning, reception, etc.
 
Beckybee, like you I am renting space to therapists and like you I am trying to building a brand image. If you don't mind me asking, when you let your space what documentation did you ask for from the therapists? Insurance, qualifications? I ask them to sign a contract and I say to them that they are responsible for their own advertising but that I will supply couch rolls, cleaning, reception, etc.

We require to see their certificates, our last advert we asked for leval 3 and at least 3 years salon experience. Their public liability. Though they are self employed we just didn't want any sort of comeback agaist the salon in any form. In the rooms we have as Mall sign stating that this therapist is self employed all complaints should be directed to them and not the salon.
In the contract we mention that they are responsible for their own tax. Obvious I know but just making sure.the contract was for 1 month, rolling for 3 months, then a 6 month. We were glad of this because the First Lady who just did nail was totally unsuitable. She had just finished a course 6 months previous and had no salon experience. She worked from home or mobile. She was too loud for the salon, stopping work and talking on the phone in the middle of a client, dressed as if she was going to walk the dog, so not a good choice tbh. We let her go after a month.

In the past we also had a loverly lady who fitted the bill perfect. Unfortunately she had some personal problems that came to light, I had to let her go, just before the 6 month contract was signed.

We do not let them put the salons phone number on their advertising as this tied up our employed stylist. It's their business let them answer the call. We also found that appointments we oftern swapped around to suit the beauty lady after, so let them do it.

We have a laundry room which they are welcome to use, they use different coloured towels btw.
 
Thanks Becci. I have had a problem with an experienced therapist. They all take their own appointments, use their own business name, take their own payments. I promote them all as self employed therapists running their business from my treatment rooms. The therapist in question has basically treated a client who is not happy with the treatment and has not paid a penny in rent for the duration of her time here. I like the sign you have put up and I will be doing the same as I don't want any come back either - the lady she treated thought she was employed by me and yet she signed documentation relating to this other person's business, paid her directly and not the salon, called her on her mobile and didn't call through the salon. She paid a substantial amount of money for her treatment directly to the therapist, did she not think that that was strange in itself? Anyway, I really appreciate your sharing with me what you do at your salon.
 
...The therapist in question has basically treated a client who is not happy with the treatment and has not paid a penny in rent for the duration of her time here...

It sounds like 2 separate problems?
1. Your therapist not paying her rent and,
2. Her client complaining (to you?) about her treatment.

Remind the therapist of her contractual obligations and give her a final deadline to pay her rent in full and re-advertise her space if she fails to pay by the deadline.

Assuming the complaint doesn't involve actual harm then refer the client back to the therapist. If the client has been physically harmed by the therapist, in some instances, the salon could be held jointly liable so you'd need to seek legal advice if she tries to pursue a claim against the salon.
 
I have been in contact with my insurance company and they have asked for the details. They have said that if she claims that it will be the therapists insurance. I think that she is lashing out at everyone at the moment. She is getting her facts all wrong. Unfortunately for her she had a choice and wanted the quick option for results. To be honest from what I know she read all the literature and signed everything to say that she understood the treatment and homecare. How that would look in court I don't know. I have seen pictures on line of the recovery part of the treatment and they look horrible - why anyone would want to do that to themselves I really don't know. She looks the same as the other pictures on line. Until she sees a specialist she won't know but in the meantime she is a loose cannon - she is a combination of distraught and angry. I am pursuing the therapist for the unpaid rent. She has until Friday of next week and then I will go to the small claims court.
 
as a business person, sometimes we have to do things that make us feel alittle uncomfortable.

That's asking for money. Or making sure the customer understands the amount they have to pay and when they have to pay.
My husband runs a sign company, so alittle different... But he will ring on the day of fitting, having already taken a large deposit, and say today they are fitting the job and could they have the remaining money available after it is done. Oftern the boss isn't there after, so he asks the manager to ring the boss to ask about paying the last bit.

We seem to have a problem with asking to get paid. You have to make a nuisance of yourself about payment, ring or ask every day. Ask in front of other people to make them embarrassed. Set deadlines for payment,after asking and they say they haven't got it, ask them to get it to you by tomorrow. Then ask again tomorrow.

There's an old saying, he who shouts the loudest gets paid first.
 
I invoice all the therapists using my rooms as a matter of course. It is in their contracts - amount and date to pay by. This particular therapist, although she denies receiving them, has ignored e:mails sent to her by me and also by the client who is looking for her. I have sent her texts also that she does not respond to. She knows what she owes as it has been spelt out to her in no uncertain terms but still she does not pay. I will be going to the small claims court in the next couple of weeks to recover the funds.
 
In that case, as she doesn't appear to be dealing with client complaints in a fair and reasonable manner, I'd definitely reconsider her tenancy, regardless of whether she was up to date with payments.
I think in your situation, I'd be giving her notice to quit asap.
 
She has been sent a reconciled final invoice informing her that if she doesn't pay I will be taking it further. Several emails ago she was asked not to come to the salon until she paid the amount outstanding. The situation with the client has only just come to my attention because her client contacted me trying to find her. On both grounds I will not have her in my salon.
 
Forget the bad treatment complaint for a bit, but

If she is in your salon, only feet away, why not have you personally handed her a letter or invoice, why have you not asked why she hasn't paid you? Have you stood there with your hand out stretched for payment?

If not then why not. If you have then it's gone too far, get rid, cut loses
 
My therapists don't all come in every day or if they don't have clients on their particular they don't always come in. This lady came in as and when she had a client or a review with someone, so I didn't always get to see her, however, I could get her on the telephone sometimes and by text - I think that she is selective if what she answers. She makes herself unavailable. I offered to have her pay by card there and then, when she did send money through via BACS it wasn't enough and she was advised that this was the case. She is what I would call a BSing slippery sucker. Even handing her an invoice in person is no guarantee that she is going to pay there an then. She is currently ignoring everyone. Cut the loses. She is history. Small claims court and then I think her client also has the intention to sue her.
 

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