Lolla
Well-Known Member
I've posted here as it's not a 'Chat' topic - thought we could share our worst/memorable experiences of going for treatments so that we can avoid doing the same things ourselves in our businesses... A good reference also for people starting up in the industry and what NOT to do!
My worst experience was going for a massage at a therapists house. It's a bit long so I'll post bit by bit.
She answered the door and when I went in her husband and son were both sitting on the stairs having a conversation. She shuts the door and introduces me to them both (?!) then all three of them start having a conversation in another language which I don't understand, to which they keep looking at me and giggling! Very uncomfortable! Didn't even want to be introduced to them as id gone to switch off!
My recommendation would be to not have family members standing about when your client arrives as it can be a bit intimidating.
My worst experience was going for a massage at a therapists house. It's a bit long so I'll post bit by bit.
She answered the door and when I went in her husband and son were both sitting on the stairs having a conversation. She shuts the door and introduces me to them both (?!) then all three of them start having a conversation in another language which I don't understand, to which they keep looking at me and giggling! Very uncomfortable! Didn't even want to be introduced to them as id gone to switch off!
My recommendation would be to not have family members standing about when your client arrives as it can be a bit intimidating.