Recent content by Jules79

  1. J

    Keratin smoothing and unhappy client

    The ends were. Where the rebonding had grown out.
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    Keratin smoothing and unhappy client

    She’s also fixated on the fact that i told her it could prevent hair loss. I told her no I mentioned it may help in that situation and also explained why.
  3. J

    Keratin smoothing and unhappy client

    I absolutely agree and educated the client on this. I didn’t have the shampoo/conditioner I wanted to her use at my salon and told her I would get her some. She would just need to come back and pick it up. And I also offered the same price I get it for. And she sent me picture of the shampoo she...
  4. J

    Keratin smoothing and unhappy client

    This month I decided to offer a discount on the Cezanne keratin smoothing treatment. I had a client come in for a consult. I explained everything from the product ingredients, timing, expectations. I also mentioned that I some past clients have mentioned that they have less hair loss since she...
  5. J

    Unhappy client and toning issue

    Thanks for everyone’s help. I did end up toning it for free. But explained that she would have to pay regular price if she wants the roots lightened. And explained what u mentioned about lighter roots as well and she was cool with it. And I gave her a sample of purple shampoo I had laying around...
  6. J

    Unhappy client and toning issue

  7. J

    Unhappy client and toning issue

    I have a client that had level 9/10 grown out balayage natural level 4. She wanted some low lights and go a shade or 2 darker overall. And also add a few high lights through her regrowth. Turned out great except the highlights in the roots... they were a little warm and kinda brassy. She’s...
  8. J

    Tone base and bleach at the same time

    I know ‍♀️ She’s on a budget. So I told her I can do one or 2 shades darker all over. Or that and partial balayage. What do u suggest??
  9. J

    Tone base and bleach at the same time

    I’d say 7. I’ll attach a pic of her current hair and an inspiration pic
  10. J

    Tone base and bleach at the same time

    I guess I missed a step. After processing, rinse, then tone the ends, process and rinse, conditioner blow dry style.
  11. J

    Tone base and bleach at the same time

    Well here’s what’s goin on... she had her hair bleached all over from a different stylist and it is super brassy. She wants to be more ashy and is considering partial balayage as well. I would need to tone the brass, balayage and tone again. I just thought it wouldn’t matter if I tone and bleach...
  12. J

    Tone base and bleach at the same time

    Can I do the following: step 1- wet the hair. Step 2- all over toner/gloss. Step 3- balayage the ends with a lightener. Step 4- process. Step 5- rinse, shampoo, blow dry, style.
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    Permanent hair colour

    I’m pretty sure wella has a non allergenic permanent color. It still has the normal ingredients but also contains an additional compound that blocks the allergy causing receptors.
  14. J

    Black hair with greys and blonde highlights

    Black hair (level 4) using wella Kp 4/0 to cover greys and has blonde (level 8/9) highlights. Greys are mostly around her face. Problem is I want to lighten the money pieces around her face more than the rest. But those pieces never get as light as the rest of her due to the permanent color...
  15. J

    Wella Illumina and pastel developer?

    I tried wella 6/16 and wella pastel developer 1:2 and the hair barely changed. The hair was bleached to a level 7/8 And brassy I thought 6/16 would be perfect. Should I have used color touch?
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