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  1. L

    Constantly complaining client

    Thank you for your reply, yes that’s a great thing to do. I just worry it will cause a big issue with her daughter. It’s so difficult as a few people have mentioned she’s never been happy with who ever does it. I wish I had the guts to say something to her face (nicely of course) but she scares...
  2. L

    Constantly complaining client

    I hope someone may help me if you are also be in this same position I am home-based hairdresser and I have a client that keeps coming back to me time and time again but she complains about her hair every single time no matter what I do how much I cut off how long I take to do it she always find...