I used to work in customer service, before long this stuff just flows naturally.
Answer the phone, good morning/afternoon, **** (name of salon) Michelle speaking, how may I help you?
Take the booking or enquiry, repeat it back to them 'so we will see you in x date and time for a facial'. Is...
In the US they have something called 'virgin waxing' where vellus, downy hair is waxed from a young age, apparently it inhibits hair growth as the girl gets older, this includes the bikini area.. I don't like the idea personally.
With any underage treatments consult the HABIA code of conduct...
I did Reiki level 1 for a few reasons.
I felt I was picking up lots of negative energy from clients and needed to learn how to manage that.
Losing my Mum last year very suddenly caused a few emotional issues, this really, really helped.
And I met some absolutely wonderful people that I now...
Trolls are usually people who are very close to you.
Someone I knew a few years ago was being terrorised by someone online, this girl thought her PC was being hacked as the person knew quite personal details. It turned out to be one of her close friends.
Enjoy your day :)
Why are people so concerned about competition?
So what. If she's undercutting you, or putting up 'cheap looking flyers', and the fact you spoke to HR shows that you are p***ed off. The first thing we learnt at college was to never criticise another therapist.
If I was in your position I'd wish...