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The hair will need to be lifted to a level 10 and I would pre tone to neutralise the yellow tones first. Before applying the pink.

I think from the pictures it looks like the highlights are still cool. It almost looks like theres a base colour in between?

I'd pretone with 10/6 + a spot of 9/16 then use Colour touch instamatic muted mauve.

Sounds like the bleach may still be oxidising. Do you have a picture of the outcome?

Yes definitely

No need to add base, adding will give you a flatter result

I'd prepig with orange and red. Then I'd use a demi something like wella colour touch 5/73

What's her goal? And what is she not happy with?

Minimum of a level 8

I really like Blondor cream lightener. I would use 3% on all of it, but I would apply to the band first. Then leave it for about 20 mins or so until it has lifted through the tint so at least a level 8 then I would apply a fresh batch to the scalp and leave until it is all as pale as the inside...

I feel like you need to pre lighten it, it will need to be lifted to a level 7 at minimum. For the best result, probably a level 8. Then you'd need to use something that's heavy on the green and blue tones. I would pretone with violet before going over with the final ash shade. What brand do you...

If you've never done a perm before, can I ask ..... Is this a paying client?

Red is where the hair should sit when wound. Blue is showing the thickness of the rod, where I mentioned the section should not be thicker than this.

One pack of rods wouldn't be enough. I would imagine you're going to need 25-30 rods. I would probably use red and yellow. Or yellow and white rods for this. Make sure your section is no thicker than the rod end. Also make sure your section is no wider than the narrow part of the rod. I will...

I can see the client has already got a wave to their hair, is that natural or has it been permed before?

I personally would have used high lift tint. But now that it has been tint d I think your only option would be to bleach it. Id use a good quality cream/scalp bleach and 3% lift until it's at least pale yellow and then tone with Kolesten 10/0 + 9/38

Are those roots natural? Or have they already been coloured?

I honestly think it depends what you're trying to achieve. My go to for years was Schwartzkopf glamour hydrowave. But unfortunately it's been discontinued. I was recommended dulcia, a d I personally didn't like it. I found it to be very harsh and the curl wasn't anything to wright home about. I...

Post colour is more versatile, better value for money. But Blondor is A+++ it's amazing stuff and smells so good too. Blondor probably is more acidic, but I wouldn't recommend using it every wash. It is a high strength treatment that works fast, and you could easily over do it.

For the root areas I'd use 3parts 7/89 + 1part 9/16 and add in a couple of grams of 6/71. For the ends I'd use 8/81 + 9/16 + 9/36 . That's if you want the 2 different tones.