Hi Laura. If I remember correctly you get the lamp, base coat, top coat, 6 colours, cuticle away, cuticle pushie, files, orange sticks, nourishing removed, scrubfresh, IPA, lint free wipes
I use hot wax for facial waxing so I cannot speak from experience about using strip wax facially, however I was trained to never go over the same area twice with strip wax. This is likely to have irritated the skin as the facial skin is thin.
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Jack Dunn is the gold standard male intimate waxer. He is based in London (Islington I think) so if that is a bit far for you then am sure he may be able to recommend one of his students that are based nearer to you. He is on SalonGeek so will hopefully be along soon.
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If I ever need spray tanning extraction equipment (unlikely but still!) then please remind me to avoid Ambermist when looking at suppliers - I am agitated by the argumentative approach of the poster & I would worry about the customer service & attitude towards me of this company if I needed...
How do you know that she approached your client? Could the client not have approached her? Clients are free to use whoever they want to - I know it is annoying however they unfortunately don't sign up to only ever use you.
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