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Hi ladies! Need your help how to deal with this situation I have a client (older lady) who comes in for regular facials (every month). Her skin is very dehydrated which we are working on and she is using recommended products at home. a couple of facials ago she came in and said that her last...

All good ladies!! thanks for your advice so far! I contacted a manager of one of the leading brow salons here in Akl, and she advised me that here in NZ, they find strip wax too harsh on the skin and she recommended a good hot wax for me to use. She also mentioned that skin lifting can be...

very fair comment!! I would say it definitely would have an effect, the sun out here is super strong as everyone says and the clients who have come back with the complaint are fair skinned.... but as it's not happened to them before it makes me wonder.

I feel like there's a million posts on eyebrow waxing but I'm adding mine for good measure :) I'm from the UK and went to college there, so I'm trained in both strip & hot waxing for eyebrows but have always used strip as I find it easier to use on brows and gives a better result. I'd never...

Can I just ask a question regarding the 'filling her column' statements being made? I understand it's up to her to make sure she retains clients but isn't it your role as her manager to advertise her and help bring her a clientele?? I've had a similar situation recently, I started at a salon...

I've moved to NZ and the brand I'm using currently is Osmosis. Its an american brand created by a doctor and by far the best I've come across!! (trust me, I've worked with a lot of brands) they're results based thanks to the knowledge of the doctor who started it, holistic in the sense that...

Yeah just basically refer her somewhere else!! Maybe to someone you don't like ? ;) no I'm joking.. But simply tell them that you're not able to give them what they want, so maybe they should try somewhere else. You only want people who love your work and at the end of the day if your clients...

HI everyone!! So after my car breaking down and her complete lack of empathy and general shitty-ness, I reached my limit. So I have applied, been offered and accepted a new job. A more spa like environment which is managed by a beauty therapist. It has all happened in the space of a week and I'm...

Thanks!! Glad to know I'm not the one in the wrong!! She runs a very sucessful hair salon and the girls up there love her!! Just the beauty side of things it feels she doesn't care for :( I'll start looking for new jobs- can't afford to travel atm haha whoops. Thank you :**

Hi everyone, So I'm in a bit of a sticky situation, I moved to New Zealand 6 months ago with the intention to travel, however last month I landed myself an amazing job as 'senior therapist' in a beauty salon which is a sub-business to a hair salon (but in a different building) so I decided I...

How do you increase your followers using just instagram? I have my own instagram account however I'm finding it hard to get a reach through that....