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Not been in that situation myself but all I can say is GET EVERYTHING IN WRITING, Text, email, letter whatever you can do, even if you talk about it, and text her and say so have I got this right xyz, that way if you wanted to take to court or even lawyer you have proof, no proof no result is...

Bit late replying but if she hasn’t paid yet I’d give her one final chance, you did say you were in a rush and busy, maybe it’s a manic time of year for her too? Send a gently but firm reminder that she was well aware of the cost beforehand, and you have patiently given her time to pay, but you...

Thank you, I use colour touch which is a demi, I’ll need to look up reverse balayage, not done this before!

Thanks, would you agree to maybe pick out the blonde as highlights and cover in foil then colour around, or just do this as lowlights and then tone all over after? Or tone while the dark colour is on?

Can I just check your thoughts, Client is base 8/9 very fine hair, Used to have highlights then went to full head bleach and tone, now wants to go darker so can go longer between colours, I’ll attach the pictures of desired look and current colour,(the right hand, short hair selfie) As she’s...

Hi, advice on how you’d go about this: New client, lower half of her hair is block colour high lift tint so I’m told, but looks bleached as so light, hair is about arm pit length, and mid section was highlighted half head with bleach and highlift by the looks of it, (about 4” long) and now wants...

Hadn’t thought of it that way, guess I was taking it a bit personally lol definitely think it’s not one to go back to though, lol true perks of the job somewhere 👍🏻

Thank you, Tbh I have no idea what I thought would happen but it just felt bad, I’m used to awkward clients or being looked down on, and that goes away, but this was different, usually my gut tells me when someone won’t be home or they have forgotten their appointment (even with reminders) or...

Hi all, Just looking to see what you’d do in this situation? I’m mobile hairdresser and have been for 20+ years, never had this issue before. Last week I cut a little girls hair, she didn’t speak much English but the mum and I could just about manage a conversation, I booked the mum in for...

Thanks guys, yes got the Parlux light, it’s perfect 😁

Hi, can anyone recommend a hair extension and/or blonding (or balyage) courses in or around the Essex area (UK) I hate looking online at courses as never know which ones are scams, reputable or worth the money, I’ve been hairdressing for 20+ years but need to update my skill set, any you...

I don’t know for beauty but as a self employed hairdresser I’ve got rid of a couple of clients after ill health kept me off work for a few months and they stayed elsewhere, after that I realised how toxic they were and how I’d always feel sick or anxious before going to them, I think for your...

Oh not heard of that one, thanks will look into it

Looking at new hairdryer, I’m a mobile hairdresser (UK) A Dyson is bit out of my budget, currently using Babyliss dryer from my wholesalers but looking for something lighter and more powerful, I’ve looked at a few and Shark and Airtecho have come up as an alternative to Dyson (similar...

In the uk where can I find a nice wide kimono style gown? My wholesalers do some but they’re slim fit, fine but not good for anyone plus side of a 18 size, I have barber gowns since covid but hate that they fasten at the back where I need to cut sometimes, My old gowns pre covid from my...

I’ve use nylon gowns since covid and wash at home at the end of every day, along with any colour towels, but finding hair is still sticking to the towels and also transfers onto our clothes. I always do a separate wash so gowns are not mixed with any household clothes, but still constantly...

Ronray is your best bet at formulas as he’s helped me many times, but just wanted to say I found the same thing when Wella changed their formula a few years ago, even on my hair I used to use 12/11 had done for years, and then it always looked too brassy after they changed it, I believe the...

I go to a lady who has a cabin in the garden, it’s lovely and cozy, needs a heater in winter though but I love the heated blanket she uses, I actually prefer that to a shop as feel it’s more personal, she’s split it into two rooms, so has a bigger one with bed and nail desk and smaller one with...

I’m a mobile hairdresser for over 20 years, If it’s a regular client I can very often be found texting them back at 9/10pm or Sundays, but if a new client texts out of my hours I very often wait until it’s a working day, but I do have an automatic respond on Fb/insta that says I may be with a...