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I just went off what she said her previous hairdresser at another salon has used, she had a lot of warmth in her hair whereas her ends were white blonde/silver...I did a silver shampoo before the toner and the mid band of the hair was so porous it grabbed to the shampoo straight away, so I was...

Just wanting to see why people think... I had a client in today who said she had bleach roots 9%, no toner just silver shampoo...I did this however the roots were very warm compared to the ends and I ended up having to tone anyway...natural colour is just slightly darker than a 9/04, just seeing...