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  1. J

    Hair turning green

    I had a client with natural level 4 black hair. She gets it regularly colored brown with an hi lift elsewhere, level 5/6. She came to me for a blond balayage. Few months later she wanted to go back to brown all over and get her grown out roots done with an hi lift. Her roots lifted warm and I...
  2. J

    Hair turning green

    I had a client with natural level 4 black hair. She gets it regularly colored brown with an hi lift elsewhere, level 5/6. She came to me for a blond balayage. Few months later she wanted to go back to brown all over and get her grown out roots done with an hi lift. Her roots lifted warm and I...
  3. J

    Keratin smoothing and unhappy client

    This month I decided to offer a discount on the Cezanne keratin smoothing treatment. I had a client come in for a consult. I explained everything from the product ingredients, timing, expectations. I also mentioned that I some past clients have mentioned that they have less hair loss since she...
  4. J

    Unhappy client and toning issue

    I have a client that had level 9/10 grown out balayage natural level 4. She wanted some low lights and go a shade or 2 darker overall. And also add a few high lights through her regrowth. Turned out great except the highlights in the roots... they were a little warm and kinda brassy. She’s...
  5. J

    Tone base and bleach at the same time

    Can I do the following: step 1- wet the hair. Step 2- all over toner/gloss. Step 3- balayage the ends with a lightener. Step 4- process. Step 5- rinse, shampoo, blow dry, style.
  6. J

    Black hair with greys and blonde highlights

    Black hair (level 4) using wella Kp 4/0 to cover greys and has blonde (level 8/9) highlights. Greys are mostly around her face. Problem is I want to lighten the money pieces around her face more than the rest. But those pieces never get as light as the rest of her due to the permanent color...
  7. J

    Wella Illumina and pastel developer?

    I tried wella 6/16 and wella pastel developer 1:2 and the hair barely changed. The hair was bleached to a level 7/8 And brassy I thought 6/16 would be perfect. Should I have used color touch?
  8. J

    High lift over high lift

    I used high lift on virgin black hair level 2/3. I got it to nice brown which she liked. Now she wants to go lighter all over. Can I use high lift again or will I have bleach it? Can high lift make previously lifted hair lighter?
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