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Any ideas on the best salon scheduler for a nail salon with no receptionist? Thinking something has to connect to everyone's calendar using google, but would like to hear any alternatives.

I like the idea of record cards. This can help personalize things and possibly upsell in the future.

Another question I have is how should I buffer time in between online appointments? Should there be a buffer time at all? Like should I allow back to back appointments, or add 5 minutes in between? Seems like if I did 5 minutes, would lose out on a lot of time throughout the day. Maybe I will...

Thank you for this thoughtful response. I have been doing some research on re-branding and what we would do and how. It seems like it's going to cost a bit of money, so not sure if it will happen this year, maybe later on in the year. I like what you said "In honesty, there are a lot of clients...

All very valid points. Thanks for bringing these to my attention, even despite knowing them. There seems to be a lot of things we can work on. Despite certification, customer skills are lacking.

We are an asian nail salon, and there are many in our area, as we are priced with them. All of us are still priced below industry averages of ~40%. e.g. our manicure is $12 vs $21 industry averages. We don't offer that. I'll look more into it, it sounds pretty good. Is that an upsell or is it...

Thanks for the replies. So I will be getting an online booking system. Also, I think just in general this month is traditionally bad for most Salons. I think raising prices is the right thing to do, but not sure if it's the right idea to do it at this moment simply because we are only booked...

Hello, Currently running a nail salon with no active marketing. The brand identity is very small, but I see a lot of potential upside to the business due to location and other various factors. Prices are about ~40% cheaper than industry standards, but quality is basically the same. We are...