Your not allowed to diagnose as your not a doctor, however i would recommend they sought medical advice asap. Also I wouldn't wax as its a contra indication in my eyes.
Half head woven foils
Balayage ends of hair, keep checkin especially if lightened before. Allow to develop then shampoo, rinse, and tone then a deep conditioner
Half head of foils using pre lightener with 10 vol and 20 vol with a baylage technique on the ends with 10 vol (keep an eye on pre lightener, no matter if you choose to go low!) To give a brighter look. Then toned with 10.2 violet ash.
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