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  1. K

    AHHHH! I am going to have to do it all on my own!

    I havent been able to update because I have had the flu :( First time I have ever had to miss work - nice timing! Anyways, I have decided that I am letting her go next week. I have only booked her with 3 clients this whole week - but they are to do double pedicures with me - then I have my...
  2. K

    AHHHH! I am going to have to do it all on my own!

    know what - if someone came to me today and wanted to buy my business I would sell it! Ugh, this week has been a nightmare! I havent let her go yet because we had so many appointments this week and I havent been feeling good. Anyways, today was the last straw and I am letting her go - I just...
  3. K

    AHHHH! I am going to have to do it all on my own!

    You think I should issue her a warning? I was just going to let her go because of all this. She had three months probation starting Feb, so I can still let her go without warnings. I just dont think warnings will help as I have spoken to her about all this stuff and she just argues -...
  4. K

    AHHHH! I am going to have to do it all on my own!

    Okay, so I have a little spa. I wont be totally on my own...I have one nail tech who will still be around. BUT - I had to let a girl go a little while ago- who was making great money with me but refused to do anything (such as her laundry or clean up - I gave her a choice to leave or help...
  5. K

    How many massages a day?

    lol - I am a wimp! I used to do Massage Therapy - for two years I did 3-6 a day 5 days a week. Now though - I will ONLY do relaxation massage as I snap and crack (my wrists) lol - not very relaxing for my clients! But if I limit myself - I will only do 3 a week now max! Then I am okay. If...
  6. K

    waxing nightmare

    my eyebrows are like this. I use a thin layer of powder on my skin (and a few other clients) before I put on the wax :) that always helps. In fact - for some STUPID reason I forgot the powder on myself the other day - needless to say my one eyebrow I forgot it on looks horrible. I cant...
  7. K

    What are your top 3 most popular treatments?

    1.pedicures/gel nails 2.waxing 3.facials
  8. K

    An easy way to fill your appointment book

    walk around to businesses with flyers -
  9. K

    New monthly offers?

    To advertise - On my client intake forms there is a spot for email address_____ would you like to receive our specials by email y/n - about 3/4 of the time they put yes. Secondly - I actually have a facebook page for my spa. Some of my clients have joined and some of my friends. I post the...
  10. K

    waxing spatulas

    I had to throw this in here. So, I was reading up last night in here and read this waxing post. Anyways, I always just used a new spatula. WELL...I tried the drizzling onto another stick today LOL - I suck at it! I made Such a mess ha ha....it was horrible - never doing that again!
  11. K

    An easy way to fill your appointment book

    On our client intake form it askes for their email address - and beside it askes if they would like to know of specials...if they put yes, then I email them specials when I have them. If its really slow like it had been I will make a new one...the one I just did (as in another thread I just...
  12. K

    staff commission, incentives advice

    I have it on a scale here... for example, they sell 0 up to 150 they they get 10%, then from 151 - 300 they get 14%, then from 301 and up they get 20%. Those arent exactly what I use but I think this gets across what I do. It works because then they try to up themselves so they make that...
  13. K

    New monthly offers?

    okay - so I did a HUGE one. It was really dead in here. We are in a crappy spot so I wanted to get it busy so people would know about us. Anyways - I am SO glad I did it. Even though it is a BIG special for people around here, it brought in a ton of NEW clients. Anyways, what I did was a...
  14. K

    what makes xxx treatment amazing !?!?!?!?

    thanks guys! Keep em coming. I love the warm towel idea - always have, just cant afford a warmer just yet, a few other things on the list I need more! I did the hand/arm massage on my facial client this morning - she LOVED it :) WOO HOO!
  15. K

    what makes xxx treatment amazing !?!?!?!?

    Actually, the card thing is something I was thinking of doing... have ten pedicures and get one free OR would you have a dollar amount?
  16. K

    Trade Show Advice anyone?

    So, I am putting the spa in a trade show next month. Any ideas for what I can do to WOW people? Things that will catch their eye or make them want to try us out? I just did one, but it was a small one and I wasnt very prepared since it was my daughters figure skating competition week! :S...
  17. K

    Booties

    I was looking into the heated booties. We just have the regular that we put on over the paraffin (well and a liner of course). Do you guys put the heated booties over the paraffin too? I can honestly say none of my courses covered heated booties :( but I thought it would be much nicer!
  18. K

    what makes xxx treatment amazing !?!?!?!?

    Okay - so I am looking for what you guys think makes treatments amazing, makes you want to go back again and again, or what little things you do to make people come back. The reason I am asking is because I have an AMAZING offer out for March to pull people in - but I want to make sure they...
  19. K

    answerphone message

    My message is about the same... "Hi, you have reached xxx xxx. We are unavailable at the moment as we may be with a client or on the other line. Please leave your name, phone number and a brief message and we will return your call as soon as possible. Thank you"
  20. K

    Mothers day?

    they both have to be done at the same time :)
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