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  1. Suntana

    Testing Suntana Rapid

    When you do find the time to test it yourself, we're confident you'll like it. The feedback from our 'give away' is starting to come in now and we're glad to say that the majority of comments seem very positive, comments from one of our girls below; Application The gun has to be turned...
  2. Suntana

    Testing Suntana Rapid

    Thanks for your support but to be fair to those few that have been dissatisfied, initially we didn't make it obvious enough to our customers that this product wasn't meant to replace our already established dark tans. The product description wasn't informative enough. It is now much clearer.
  3. Suntana

    Testing Suntana Rapid

    No but we'll make an exception ;0)
  4. Suntana

    Testing Suntana Rapid

    Customer service issues can be dealt with far more effectively though the normal channels, please call us on 01772 696338 or email us - [email protected] and we will do our best to assist you
  5. Suntana

    Testing Suntana Rapid

    Ok, we have our 20 volunteers, lines are now closed ;0)
  6. Suntana

    Testing Suntana Rapid

    There are 5 more bottles which haven't been claimed yet, come on ladies, volunteers needed
  7. Suntana

    Testing Suntana Rapid

    Were glad you love our other products and sad that you didn't get on with this particular one. We are always mortified when someone is dissatisfied and will do everything in our power to resolve the issue. With reference to refunds/replacements, 3 out of the 4 customers on here that have...
  8. Suntana

    Testing Suntana Rapid

    We asked you to properly evaluate the Rapid Tan and indicated that, if you were still dissatisfied with the product after the evaluation, we would send you the bottle of 8% that you've requested as a replacement. This is a fair request. However, as you as don't wish to do this we'll process your...
  9. Suntana

    Testing Suntana Rapid

    Girls - email us your delivery addresses - [email protected] first 20 get a litre of Rapid Tan in the post tomorrow. On the condition that you will give us your honest unbiased opinion once you've properly evaluated it ;0)
  10. Suntana

    Testing Suntana Rapid

    There have been multiple replies, all of which are professional and informative, which particular comment do you refer to?
  11. Suntana

    Testing Suntana Rapid

    clearly there are 4 people on here who are not happy. We have more quotes from customers who claim to be completely happy but i'm not prepared to get into a tit-for-tat on here. If you PM us your address details we'll send you a sample so you can evaluate for yourself. If you are going to...
  12. Suntana

    Testing Suntana Rapid

    As previously stated, we don't believe enough product had been applied because of the increased viscosity when compared to our standard formulas, that and also the fact that there is always hesitancy and a tendency to 'under spray' with any new product in case the results are too dark. Were...
  13. Suntana

    Testing Suntana Rapid

    When you say 'its not right' we assume you mean it isn't as dark as you had hoped or expected. The Rapid tan isn't being marketed as a dark tan, we already have have those in our product range. If you want a dark tan you would better off with our Chocolate or Blackberry. The benefit of this...
  14. Suntana

    Testing Suntana Rapid

    please be aware that the Rapid Tan is a completely different formulation than our usual stock solutions so it really shouldn't be compared. Amongst other changes you'll find that it is more viscous. As a consequence you may need to make adjustments to your gun in order to achieve better...
  15. Suntana

    Spray tans are safe

    You may have read stories in the media reporting on claims in the US that using self-tanning sprays may not be safe. We would like to allay any concerns these articles might have caused and assure the many consumers who enjoy sun-less tanning may continue to do so, confident in the safety of...
  16. Suntana

    Something I saw in the Daily Mail - health warning

    Spray tans are safe You may have read stories in the media reporting on claims in the US that using self-tanning sprays may not be safe. We would like to allay any concerns these articles might have caused and assure the many consumers who enjoy sun-less tanning may continue to do so...
  17. Suntana

    I've just read that black Maximist's are fake!

    Update: Since the original thread Maximist have re-inroduced their black machines, the MaxiMist 'noir' range is now available featuring Helia 2.0 technology
  18. Suntana

    Suntana

    Hi - Sample bottles used to be 50ml - recently changed to 100ml
  19. Suntana

    Suntana 16% or 14%

    We reiterate, this is just our opinion but we believe the safety of our customers should be paramount and in our opinion a "better to be safe than sorry" attitude is definitely the most responsible approach.
  20. Suntana

    New SCCS rules on spray tan solutions

    We reiterate, this is just our opinion but we believe the safety of our customers should be paramount and in our opinion a "better to be safe than sorry" attitude is definitely the most responsible approach.
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