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  1. C

    Has anyone sold their Caci Machine?

    We want to sell our CACI Ultimate, has anyone done this? If so where’s the best place to do this and what price would you recommend? Thanks in advance! X
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    Electric bill £600 for one month!

    In the same position regarding electric, would cost a fortune to put gas in as a lot of premises don't even have it coming into the property, so it would be thousands!! I see you're from Bournemouth, I've never once looked at a shop in our area that has had gas central heating in!! In my...
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    Dermalogica price increase for us, rrp gone down for the consumer!

    I really want to get Environ!!
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    Really need advice please?

    Gemma, I've read your posts and I really think if you cannot let go of this situation then you need to seek some help, it's obviously effected you a great deal more than it should. You need to let go and move on with your life. At the moment from what I can see you are completely fixated about...
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    Dermalogica price increase for us, rrp gone down for the consumer!

    Am I being thick as my rep is presenting this as a good thing. We are losing some of our salon size products and will have to purchase the retail size. Products sold to us have gone up by 2% but they have reduced the rrp on some products up to £4!?? So we are paying out more but selling for...
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    Advice please on lash reaction

    This stuff is good, we’ve cured all sorts of skin reactions with it, I specialise in skin care. If it affects the retention and they don’t last, but we’ve given her a bit of relief without removal, so be it. Just goes to show though, people who say they don’t need a test because they’ve been...
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    Advice please on lash reaction

    It’s her eyelids, so pads & tape don’t go on them. X
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    Advice please on lash reaction

    Thanks for reply. It’s got to be the lash’s it’s too much of a coincidence that after 5 months, with a new set she’s had the same reaction. I agree it should happen during the first 24 hours, this is what baffles me. Like I said it’s whilst she’s asleep the most reaction occurred, which makes...
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    Advice please on lash reaction

    Hi everyone Need some help with a client who has been having lash extensions on and off for years. About 4/5 months ago after having her infills with no problems at all she all of a sudden had a reaction, her eyelids after a few days of having them became red, sore and slightly puffy. We...
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    Client wants to redeem a treatment from course purchased 3 years ago

    I gave her a call back and said "we have a problem here, it's really unusual for someone to leave it so long, the treatment course expired over two years ago, however I would of still have honoured it had we still been offering the treatment". She ignored the expired bit and asked if we did a...
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    Clients cancelling last minute due to sickness & not the first time

    I find new people will book in and not show up, regulars who you become too friendly with and know your situation will cancel last minute due to "illness", they know I wont charge if they are poorly. One client has cancelled her massage on the day 3 times on the trot, always saying she has a...
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    Client wants to redeem a treatment from course purchased 3 years ago

    Yes they are still going - somehow. I took it off my treatment menu as I didn't feel like I could trust the company or product.
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    Client wants to redeem a treatment from course purchased 3 years ago

    It wasn't a voucher, it was a course. When we didn't hear from her 3 years ago, we tried contacting her to say, come and use the rest of your course. Our T&C's are on our price list and website, vouchers always have expiry date on, however like I said we only put it on to stop this sort of...
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    Client wants to redeem a treatment from course purchased 3 years ago

    We had a client phone in today asking to redeem her last two Shrinking Violet Wraps, she purchased the course over 3 years ago and we no longer do the wraps! We do have on our T&C's that voucher's and courses need to be redeemed within 6 months, there are obviously circumstances where we would...
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    CACI eye revive

    We offer it too, very popular as an add on treatment. One of my clients swears it's improved her eyesight - bonus!
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    Concerned about VTCT in microblading- advice?

    When looking for a trainer ask them about level 4 VTCT, are they looking into converting. My daughter qualified a month ago but it took her 3 months of study, course work and training before she was passed, the company who she went with did say that if level 4 is needed they will do a conversion...
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    Microblading hairs faded

    Thank you, Amy was told that they take time to come back but as she has to get her two week photo's in to her trainer she's panicking as two do look really faded. I'll pass your message onto her, hopefully it will make her less worried. Xx
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    Microblading hairs faded

    Hi a question for all you microblading experts out there. My daughter is just finishing off her models to get her qualification, however she's a bit disheartened as when she has done her model the brows look amazing but two of them the hair strokes have faded quite a bit after the 3 weeks...
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    Investing in Caci facial machine or IPL? Help

    Caci - I've never looked back! Only down side I had to go VAT registered as I reached the threshold, I'm blaming how popular Caci is. I'm thinking about getting a second machine as the one I have at the moment is always in use. Like Vic said, laser is very shortly going to be a level 4...
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    A deodorant issue!

    Hi everyone Need some idea's please. I have a client who who I'm guessing doesn't wear deodorant or antiperspirant and the smell when she comes for treatments is really bad and not easy to get rid of. Now this client hasn't got a hygiene issue, at least I don't think she does, but I've got a...
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