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I completely agree, they are well off the mark BUT I posted them because I wanted feedback as to how they could be improved! I was basically trying to learn from my mistakes and highlight the fact that defining brows is relatively straight forward when you have a decent set of brows in the first...

Honestly that's just crazy, you'd think they would appreciate that you are a qualified and experienced technician and that it's in their best interest to do as you ask. People seriously astound me lol xxxx

She had the op in March, so it's been 9 months but she didn't actually tell me until she was on the couch!! My training manual states 3 months for laser eye surgery but personally I had never heard of it, she said that she had it done when she went home to Iran!! I did wonder if it had...

I am really quite sure that there is nothing that I have done that could have led to glue getting in to her eye. Im pretty sure it's just one of those things. One of the first things she said to me when she came for the patch test was that she'd done a lot of research. So I imagine she's...

Thanks, I'm not panicking, I'm just disappointed, tired & a little bit poorly! And everything seems far worse than it probably is. I understand her point of view entirely and empathise what I don't like is her now saying after 48 hours that I definitely got glue in her eye, it just doesn't sit...

Great response, I'm going to text her and say that after seeking advice I would prefer her to see her GP before she comes to me as I want to be sure that the irritation won't be worsened. I want to put it in text so that I have some documented account of what has been said. I will ask her to...

She was patch tested on Friday at 5pm. I haven't made any kind of admission that I got any glue in to her eye because as far as I'm concerned I didn't, I would be mortified if I thought that I had and surely if lashes are falling it out it could be suggestive that I haven't used enough glue...

She had the lashes done because she wanted them for New Years Eve, someone else was supposed to do them for her on Friday morning but didn't turn up and didn't answer her calls, so she booked in with me. I appreciate that she is disappointed that there has been some kind of irritation and that...

Thanks ladies, I have spoken to her on the phone now and she is coming in tomorrow morning. She is basically saying that most of the lashes have fallen out on the outside of her right eye, so I told her that it was probable that it was due to the fact that she sleeps on her right side as we...

Thanks ladies, she has just text me to say that it isn't any better and that quite a few lashes have fallen out and that she wants them removed and a refund. I don't understand why the lashes are falling out?? It's only been two days, I use the eyelash emporium premium glue, the lashes arr...

Hi ladies, got a query that I just want to check with you that I have responded in the right way. Had a new client for eyelash extensions yesterday (first full paying client!), when I asked her to open her eyes she said that the left was stinging a little but after a minute or so it subsided...

Oooh, sounds great. Who is Penny Turvey? xx

Hmmm that doesn't sound good!! At the moment I really want an over view on what each treatment does, what the best is and what my clients will go for. It wouldn't be financially practical for me to purchase more than one machine but I really don't want to pay out a few hundred pounds if the...

Thanks for your reply x

I am considering doing a short course with Carlton Institute on Electrical facials. I have an at home salon and wondered if anyone else with a similar set up have found microdermabrasion or electrical facials popular? Any feedback would be appreciated xx

I trained with Kim Lawless a couple of weeks ago but have had nobody to practice on since then! If you live near to Croydon and would like a wax please let me know xxx

Thanks to everyone that liked my page! I got to 100 likes now! Woohoo!! I have another favour to ask though! This isn't for my salon page but I am doing a joint venture with one of my clients which aims to give women a confidence boost from the inside out. My client is a drama teacher and...

Are you on Google places? I did Google Adwords a while back and found it to be quite expensive for not a lot of return so shut it down. Google places on the other hand is free and works quite well! Have you done all your SEO's for your website? You can also purchase the URL's for the most...

I'd be interested to hear. I've had 1000 3 for 2 Christmas offer flyers printed, have delivered a few but still have a lot left to get out there. Not sure it was worth doing!

Hope things get sorted I know this is really frustrating, I have had a couple of occasions where someone has text me after a spray tan saying it's not right and it always filled me with dread. What I know now is that sometimes things happen, it's not necessarily anything you've done but you...