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  1. W

    Strange thing happening...

    Hi, I really need advice about a problem that I'm having with a long-time client. I have been doing her nails with the same brand of gel for about 2 years and she is excellent with her nails. She doesn't bite or pick at them and they never lift at all....until now. For the last 3 months or...
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    Confirming appointments

    In the last couple of weeks i've had so many last minute cancellations and no-shows. They almost all end up calling in later to book other times. In the meanwhile I've refused new clients because I had no free appointments only to end up sitting at my desk staring at the walls for 2 hours. Not...
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    Posters

    I was wondering of anyone knows of a site other than nailpro where i can order nail posters. I need some nice large posters to put in my new shop. Thanks!
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    Need advice about Location

    Hi! I'm looking for a place to open a nail shop but i'm having a little trouble deciding on a location so i was hoping that I could get some advice from someone with some experience. I live in a small city where there is one main busy street for commerce and no big malls. Most people live in...
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    Air and uv polish dryers - where to buy?

    I am looking to buy a nail polish dryer and was hoping that someone on this site would know of a european distributor. I've found them on sale on american websites but i'd rather order one from within the european union. The type of machine i'm looking for can be seen on this web page...
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    different prices in the salon

    I'm thinking of opening a salon and hiring another nail tech to work with me (which i will train). I already have a large clientele and charge pretty high rates. The thing is, i'd like to have more affordable rates in the salon without necessarily lowering my personal rates. So my question is...
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    INM Integrity gel

    Hello, I was wondering if anyone here has tried the Integrity gel system from INM? What are your thoughts on it? Is it easy to work with? Does it lift much, etc...?
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    salon advice

    Hi, I've been renting a table in a hair salon for about 3 years now and i've decided it's time to open my own place. I plan to do just nails for now, with some basic retail. I need some advice on how much of my expected gross income should go towards rent. I ask because i'm divided between...
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    scheduling clients

    I'm thrilled that my schedule is nearly always fully booked lately, but i am having some problems with some clients because of this. They are used to calling in 1-2 days before to make an appointment and now it is often impossible to fit them in at the time/day that they want to come in. No...
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    disrespectful clients

    I rent a space in a salon and a while back some of my clients ended up getting my personal phone number. This happened because i was going away for a few weeks and was having a tough time fitting everyone into my schedule. So i had to give some people my number in order to do some last minute...
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    resin?

    Last weekend i went to a trade show where i saw a line of gel products that i was told were resin based rather than acrylic based. The salesperson told me that the company worked with materials used in dentistry and therefore thay had lower toxicity than other gels. Does this difference really...
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    male nail biter!!

    Hi, I have a male client who bites his nails coming in tomorrow to have them done. He apparently bites them very short and i presume he will need some sort of extension. What is the best way to handle this, i've never had a male client before? I'm more comforable with gels, should i use tips if...
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    what's happening?

    I'm having some problems with some of my clients' nails lately and i have no idea what's going on, so i thought maybe someone might be able to give me a clue. I work with pronails gels and usually my clients have minimal lifting considering they like to go 4-6 weeks between fills. But all of a...
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    Problems with clients

    I'm starting to get fed up with my clients attitudes about their nails. First they expect to go 5-6 weeks between fills so they only come in when the gel is badly lifted or when 1 or 2 nails are missing. I keep telling them that this weakens their natural nails and that the next time they won't...
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    Damaged Toanail

    I have two clients who have approached me about "fixing" their big toenails. Their toenails are thickened and appear to be hollow. One of them told me that a doctor once filed it down so it wouldn't be so thick. I was wondering if it is possible to safely do anything to give these nails a normal...
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    Acrylic Paints over natural nail

    Hi, I've finally got the hang of doing handpainted nail art with acrylic paints. Usually i seal the designs with gel and even though i make sure to cap the fe, the gel gloss will usually peel off if there is a large design (like a french manicure) near the fe. I was also wondering if it is...
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    Is this really a gel?

    There have been some threads recently discussing some salons trying to pass off other products as gel nails. I came accross a website that advertises a powder gel. I once walked in to a salon that claimed to use liquid and powder gel but i wasn't convinced, and they wouldn't show me the product...
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    Star Nails

    Hi, Yesterday a rep for Star nails passed by the salon to show me the products that they carried. I asked for samples since i refuse to just start using a system on my clients before giving it a test run on myself and my coworkers. But since she has no samples I was wondering if anyone uses...
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    customer service advice

    I was hoping that someone could give me some advice on a situation with a client. I work with gel and most of my clients go between 4-5 weeks between fills without any major problems. On her last appointment one of my regular clients arrived nearly 1 hour late for her appointment. As my day...
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    Acrylic Paints

    I just picked up some acy;ic paints but I'm not sure that they're okay to use on nails, they are waterbased acrylic. But I'm concerned about the drying time, the package says 20-30 minutes, is this normal? Also, is it possible to put a gel topcoat over acrylic designs?
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