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HIya, I had a nose about, but couldn't find where I was meant to post a job post? Do we have a forum here? Or is it frowned upon?

I wouldn't mind a private facebook message, structured like a letter, but not just a post on my page.

I'm on a traditional PDQ, and am considering seeing if I can get it cheaper (had it for 3 years) but I doubt it will be possible! Sigh

We offer free wifi too. The password is something fun, which all staff can give out. We don't offer incentives for logging in, but I would consider it if my facebook page was new.

I love my salon instagram! It's@RockalilyLondon

Oooh interesting. We don't offer perms currently, so would be interesting to see if they come back!

I don't have an official policy, but do give refunds. I also give all my staff the power to decide whether to give refunds. Clients are often super forgiving and lovely if they feel an unhappy situation is dealt with well. I've even had offers of refunds turned down by clients! But it still made...

We're constantly charging clients' phones (as well as staff) and clients love it. We offer wifi too. I can't imagine a salon saying no?!? I'd be pretty miffed if I was a client.

What percentage of your incoming goes to rent, and what goes to staff etc? I'm trying to find if there is a standard percentage or aim?

Yes I do, I actually used to train small businesses to use it too! Maybe I should start that up again! Love it!

I charge slightly less for balyage as it takes us less time. I charge £130 for a full head of highlights and £110 for balyage. Charge an extra £40 for darkening the root.

Anyone used the new carmilane shades yet? Any different to the regular majirouge?

We are looking for a new member of our team. You will have an interest in creative, alternative and vintage hair. You'll be a great all-rounder - ladies/gents, cuts, colours and styling. You'll be a positive person, looking to join a great team, where everyone pulls together. You will take...

I'm looking for recommendations for anyone who could come to the salon and sharpen my stylists scissors? We're in East London.

I'm not sure! Just feel I need to practise my sentence before I need to say it!

She causes my staff too much anxiety. She thinks she is 'helping' by telling them how to do their job, and she doesn't know what she wants. So she explains what style she wants, then changes her mind etc. My staff are awesome, and 99% of our clients are awesome. The stress isn't worth it, and my...

Thanks, I don't want to give her another chance, as it isnt that she is being rude, just that she is a 'character'.....I don't think she could change even if she wanted to!

Oh I definitely agree, I'm just looking for ideas on how to word it!! Eeek!

She just isn't worth the money. She thinks she knows everything, she was happy with the hair, but it just isn't worth the atmosphere and stress.

If you had a customer who you'd just rather not return.......how would you word it when they try and book? Any ideas??