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Hey guys! Needing some advice. One of my colourists did a Balayage on this client in June. My colourist applied the Balayage with no root tint. We tone ALL of our Balayage work, almost like a melt to create a "seamless blend". she toned the top of the Balayage with illumina 6/16 and pastel...

Asking for a friend ..wondering how this would work with insurance etc? Does anyone know? X

I would try illumina 7/81 on it, especially if your using 6% developer. That should cool the warm areas down. I don't think a base 8 will shift much of the warmth

Avoid easilocks!!

Hi guys! Long story short, Iv had my hair salon for almost 4 years, Iv recently passed my Level 3 Award in Education and Training and I am in the process of getting my courses accredited. My question is -is it best to register the academy as a separate business to HMRC? To keep income and...

Yes perfect! Should I include the stylists insurance details within the email?

Omg your the cutest [emoji30][emoji30][emoji30] what a "pick me up" after a bad day!! Love love loveeee [emoji173]️

Thanks so much for your help guys -we thought not refunding would be the right option, in our opinion nothing was wrong with her colour when she left the salon, and she left happy as far as we knew. I absolutely hate clients being unsatisfied with their hair, and it's upsetting when they don't...

Hi geeks! I need some advise -first time in hairdressing career this has happened! I have a salon of self employed stylists, one of them did a balayage on a client Wednesday who seemed happy when she left the salon and my self employed stylist did not see or face any problems with the clients...

Hey guys! We have had a message from a potential client asking if we can post a patch test to her as she lives 2 hours away -to my knowledge this wouldn't be possible? ..any advice would be great!

I had this with Tasha jacks hair, we had never seen anything like this and was never taught or told it could happen! - they wouldn't refund her, so we refunded her out of courtesy. Now we tell all extension clients to beware aboard! X

@snm.hair [emoji18]

We had a fair few no shows throughout December last year, which as you all know is such a pain when you have a cancellation list longer than your arm! Do any of you salon owners take deposits? If so, how do you work it?/how much do you take?

We charge £25 for Olaplex 1 + 2, salon based in Essex x

Agreed! We have had problems with easilocks hair the minute we trained (April 2016)

Hi geeks! Needing some advice as I don't know where to start. I have a successful hair salon which specialises in colour -I absolutely love training my girls + expanding their knowledge, so much so that I'm thinking of holding small courses within our salon/or at other salons for balayage...

Hey geeks! Accidents happen -as much as we wrap our clients in cotton wool. I was just wondering if anyone has ever had a client message/call complaining about colour/bleach on their clothing? I'd never heard of this before, but recently one of my stylists had a client demanding a refund for...

Okay need some help -the salon have been asked to sponsor a TV event next month, which will be a great opportunity to mingle with potential clients. Apart from the obvious brochures/leaflets/promo work etc, is there anything you can think of we could do/hand out there? Want to make the most of...