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  1. Snmlondonhair

    Complaint 3 months later

    Hey guys! Needing some advice. One of my colourists did a Balayage on this client in June. My colourist applied the Balayage with no root tint. We tone ALL of our Balayage work, almost like a melt to create a "seamless blend". she toned the top of the Balayage with illumina 6/16 and pastel...
  2. Snmlondonhair

    Do you have to be a hairdresser to do wedding hair/hair styling?

    Asking for a friend ..wondering how this would work with insurance etc? Does anyone know? X
  3. Snmlondonhair

    Salon and academy business help!

    Hi guys! Long story short, Iv had my hair salon for almost 4 years, Iv recently passed my Level 3 Award in Education and Training and I am in the process of getting my courses accredited. My question is -is it best to register the academy as a separate business to HMRC? To keep income and...
  4. Snmlondonhair

    Client wants compensation for hair

    Hi geeks! I need some advise -first time in hairdressing career this has happened! I have a salon of self employed stylists, one of them did a balayage on a client Wednesday who seemed happy when she left the salon and my self employed stylist did not see or face any problems with the clients...
  5. Snmlondonhair

    Patch test help!

    Hey guys! We have had a message from a potential client asking if we can post a patch test to her as she lives 2 hours away -to my knowledge this wouldn't be possible? ..any advice would be great!
  6. Snmlondonhair

    Christmas bookings deposits?

    We had a fair few no shows throughout December last year, which as you all know is such a pain when you have a cancellation list longer than your arm! Do any of you salon owners take deposits? If so, how do you work it?/how much do you take?
  7. Snmlondonhair

    Day courses for hair

    Hi geeks! Needing some advice as I don't know where to start. I have a successful hair salon which specialises in colour -I absolutely love training my girls + expanding their knowledge, so much so that I'm thinking of holding small courses within our salon/or at other salons for balayage...
  8. Snmlondonhair

    Colour/bleach on clients clothing

    Hey geeks! Accidents happen -as much as we wrap our clients in cotton wool. I was just wondering if anyone has ever had a client message/call complaining about colour/bleach on their clothing? I'd never heard of this before, but recently one of my stylists had a client demanding a refund for...
  9. Snmlondonhair

    Celebrity event

    Okay need some help -the salon have been asked to sponsor a TV event next month, which will be a great opportunity to mingle with potential clients. Apart from the obvious brochures/leaflets/promo work etc, is there anything you can think of we could do/hand out there? Want to make the most of...
  10. Snmlondonhair

    Running a hair styling / colour course in salon

    Hi guys! Do you need any qualifications to run a hair extension styling course / practical colour course for balayage etc? I have a hair salon with space for a little training room. I'm obviously a hairdresser my self :) with 10 years experience. But do you need anything else? For...
  11. Snmlondonhair

    New shop or no new shop?

    Hey guys! I'm in a total dilemma!! I have a small hair salon which I opened just over 18months ago -it's grew much faster than expected and we have outgrown it already.. I looked at a new space yesterday and fell in LOVE, it's 3X the size so plenty of room to grow. Problem is it's about 15min...
  12. Snmlondonhair

    Card machine-self employed stylists

    Hi geeks! I own a salon + have 2 self employed hair stylists who I charge 50% of their earnings for rent. I have a card machine in salon linked up to the business account. Can my self employed stylists use this + I transfer them 50% for each client? Or will we all need our own individual card...
  13. Snmlondonhair

    Client complaint -help!

    After some advice.. One of my stylists did this ladies hair 11 days ago.. Her daughter has messaged us today stating her mum is unhappy with her hair as it doesn't look any different after paying almost £100 for colour, cut and olaplex. (and she wanted the colour to feel different) Long story...
  14. Snmlondonhair

    Best Brazilian blowdry course

    Any recommendations? Essex/London based :)
  15. Snmlondonhair

    Hair stylist required

  16. Snmlondonhair

    Air conditioning

    Can anyone recommend a good plug in air con system/really cold air fan for the summer months? We already have air con but it's only in 1 room of the salon & I don't want to pay for proper air con as I rent the property. I was thinking of getting the dyson tall fan.. Any suggestions? :)
  17. Snmlondonhair

    Getting rid of green!

    Hey Geeks! So we have a client who we coloured blue a couple of months ago, she's now wanting to go to a dark blonde. We've made her use clarifying shampoos etc at home and we're now at a pale green. Iv attached some images of her current hair colour and colour she wants to achieve. Red is...
  18. Snmlondonhair

    Nightmare with hair extension supplier

    Needing some advice! I fitted a set of blonde hair extensions back in December.. The lady had been to Australia, and after a week the hair had turned orange/peach colour!! It was HORRENDOUS!! Anyway, to cut a very long story short -she was VERY unhappy and in tears, as she had payed almost £500...
  19. Snmlondonhair

    Hair extension help!

    Hi guys! I have a salon with 2 other members of staff -Im looking into getting us trained by beauty works method. I already am certificated in hair extensions, will I need to attend the course also? It's slightly different to what I do now. I trained with the connect hair system - certificate...
  20. Snmlondonhair

    Guy Tangs Metallic range?

    Does anywhere stock this in the UK? Or anywhere I can order it online? DYING to try it [emoji30][emoji30]
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