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I use Balens. I have a real mix of therapies ( massage, hot stone, facials and even acupuncture and cosmetic acupuncture) It costs me about £115 a year.

I can't help with specific courses, but I always steer away from those that are brand specific and concentrate on certificated course that go into detail about the products, uses and techniques. Brand-specific courses can limit you if you want to use a different brand later on. I've done...

I need it to be July at the earliest. I still need to do a COVID risk assessment, get a foot-operated peddle bin, put a paper towel dispenser in the toilet, get face shields, work out client spacing to allow for cleaning, work out which treatments I'll bring back first ( lower risk treatments)...

I use a jade roller in facials. I use it during the facial massage with face oil, then apply serums and use again. I follow it with a setting face mask.. Lovely results :)

Put it this way... as soon as this lockdown is over I’m going to book in for a hair cut, a massage, a chiropractic treatment and getting my nails done... maybe even all in the same week! ( and none of those are things I do on a regular basis now) I bet many of your clients will be thinking the...

I've been to some salons /therapists where the wall is plastered with certificates for all sorts of things and I think that is just way over the top. I think its the same with letters after your name. If you want to just stick with one set of letters, I would suggest your highest relevant...

One deciding factor for me... going to card payment systems to cash.. was how I feel about paying for services in cash, and I hate it. When I pay I feel the pain of handing over £40 in cash and will leave a long gap before booking in again, where as I find card payments painless.

I was mainly cash cheque then I started to try ways of taking other payments. I found PayPal / bank transfer very difficult to manage. Very reliable regular customers would think it was ok to pay me a few days later when they did their online banking leaving me the responsibility of remembering...

It was always my understanding that if you signed up a while ago as it was in development you got schedule features for free. I also have some fresha features for free as well but some like taking deposits have charges associated with them.

I would ask your self what your end goal is? Do you want to run and manage a high street business with staff. Do the marketing, advertising, managing and maybe take a step back from clients? Or do you love what you do, where you work but are just too busy? .. if that’s the case put your...

There was a site called salon guineapig , I had nothing but grief trying that site. People would want me to travel miles out of my area and would ‘let’ me do a treatment on them at 6pm on a Friday for free. I swear some even wanted me to pay them for the privilege.

What about starting with VTCT mani and pedi course. They should be available locally and are nationally recognised. Then you can add other courses in different systems without being tied into one supplier or insurer?

1/2 leg wax tips. Prep fronts of both legs a same time. Move wax pot close to legs on couch. One woman I went to had the wax pot next to the head of the couch, she would dip her spatula... walk all the way to the bottom of the couch, apply wax, walk to the top of the couch for more wax. I swear...

Is canvas an app or software you download to your pc?

All good advice here. It’s only happened to me once or twice. Both times I was gob smacked and looked a little stunned. I don’t have any signs on my house. Clients know it’s a private’s house and they just ring the door bell.

I did one with omni academy in Kingston upon thames. Lovely people. it was a VTCT level 3 hot stones

You cant just move clients around like she's an employee of yours. If you get someone in who's self employed they are a completely seperate business, they have their own clients, charge their own prices, do their own marketing, take their own money. It does should like you want an employed...

I use sum up. I like it and I think my deal is 1.65% . The cost seems to be getting higher with chip and pin, I think some now want 2.75% My SumUp does chip and pin and contactless ( including Apple Pay and google pay which don’t have the £30 limit )

I use Balens. They cover my acupuncture treatments, massage, aromatherapy, waxing... you name it, they can add it to my cover. Everything covered in one coat. Before I used to have two policies, one for acu, and one for all my other treatments and it worked out quite expensive.

Get legal advice. You need make sure that you understand exactly what you are getting. Is it just the business premises? With rent, rates, repairs. Is she taking all her equipment and client with her? Are you buying the business with her client list and other employees / self employed people...