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Hi All, hope you are well... A client visited my salon 10 days ago for bridal shellac fingers & toes... I didn't do them myself another member of staff did. Today the lady called and left a message saying that her ring finger chipped the same day and a toe nail chipped the next! She said the...

Hello, I'm wondering if anyone has gone through the same and what you did! I rent a shop and there is a residential flat above which has just become vacant. I have spoken with the landlord who is happy for me to take it over but said I need to pay for everything! This includes planning...

Hi, after some advice! I have just received a call from the college today to advise that my apprentice didn't turn up, I informed them that I knew as the apprentice had texted me! However they went on to tell me that they had tried calling to speak with me over a few other issues last week...

Hi, I've had an enquiry from a male client who wants to know if I can do a facial on his chest (he had it done before but now moved so needs someone closer!) This is not something I have heard of let alone done! Is this a service you offer? If so what products do you use? Do you perform in...

Hi business owning geeks, I have tried searching but can't find the answer or guidance! I have a level 3 beauty therapist apprentice starting on Tuesday and in the process of adding her to my salon booking system. My question is would you/do you offer a lower price for clients to use the...

Need some advice! I currently rent a room in a salon but the salon owners allows me to use her booking system so her staff know when I'm busy or not to book in clients for me. I am due to leave the salon to open my own shop mid August. Today I noticed that all the clients telephone numbers...

Hi I have a lady (was a man) booked in for an intimate wax at 3pm. I asked about the surgery and she advised it was done 4 months ago but has had a wax done since and they have had it confirmed by the doctor that they are ok to have it done! I'm sure we are supposed to wait 6 months before...

I'm interested in getting an on-line booking system for my clients to use but was wondering for those of you that have them - do you find that lots of clients fail to turn up for appointments? Do you experience any other problems? Thanks

Feeling low after a busy but stressful 2 weeks – sorry it’s long! But this is still the shortened version! So for the last two weeks I have been extremely busy, great I hear you say! But... I work alone and on average I am working Tuesday-Friday 9am to 9pm and Saturday 9am -6pm, sometimes the...

Hi Geeks I am self employees and have clients contacting me at all hours of the day/week! Normally I reply not matter what the time/day... However following a run down melt down today I'm wondering if I'm doing the right thing? Do YOU reply to out of hours call/text/FB messages/WhatsApp (the...

Feeling low after a stressfully busy week – sorry it’s long! But this is still the shortened version! So for the last two weeks I have been extremely busy, great I hear you say! But... I work alone and on average I am working Tuesday-Friday 9am to 9pm and Saturday 9am -6pm, sometime the odd few...

Hi Waxers, I have a client who is allergic to Lanolin but would like an Intimate Wax. I currently use Perron Rigot Euroblonde but that has Lanolin in it! Any body know of a hot wax that doesn't contain Lanolin I'm struggling to find one. Thanks in advance. Angela x

Hi Geeks Hoping for some advice on how you’d handle this situation! Firstly I rent a room on a monthly basis and use it Wed-Sat. (Please note that the renting or use of the room is not in question in this query, that’s a separate matter!). A client came into the salon on a Tuesday and had a...

Hi Geeks I am looking at redoing my price list / website to try and make it more user friendly. I use CND Shellac and will list as that, however I am struggling with header for non-shellac polish! What do you call yours? Polish Standard polish Basic polish 1-3 day wearing polish I don't use a...

HI I am really need the GEEKS opinions and advice on this situation... I want to keep it to the facts to keep it short so will be leaving out as much emotion as possible but trust me there is plenty! · I started renting a room 6 weeks ago. · I am self employeed. · I work...

Hi, I know the answer must be on here somewhere but I just can't locate it :( I have just purchased striping tape, wanting to practice before doing on an actual client I have applied to my own nails but only hours later the tape is lifting. Using CND Shellac I applied 1 base, 2 colour, the...

Advice would be welcome from experienced waxers. I had a client in yesterday for a pregnancy massage and an eyebrow wax, both went well although her eyebrow area was red. This morning she has returned and has grazes on her eyelids, the eyebrows were very thick and she want a lot removing...

Hi All I have just purchased my CND Shellac kit and having my training next Tuesday but being impatient I wanted to have a little play :) I know you shake the colours, but do you shake the base and top coat there is no mention of this on the kit or bottles. Thanks from an Excited Newby...

I'm sitting in the bank right this second waiting for the result of a credit check so that I can open my first business account - feeling worried sick!

Hi, I have recently qualified in manicures and really enjoy it so would like to progress nail treatments further but I'm confused as to what it what! Acrylics are the nails you glue on but I've seen a video on YouTube were a lady moulded gel acrylic nails in a French manicure style, what are...