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  1. melanieloveswax

    Possible ingrowing hair/big lump

    Or try a product with 5% benzoyl peroxide.
  2. melanieloveswax

    What would your partner say

    The previous OH would say my humor and intelligence.
  3. melanieloveswax

    Handed my notice in-scared!

    Leaving the corporate world is scary but so worth it. I don't have kids but California is super expensive to live here and I had the same fear of just walking away. So worth it. Congratulations!
  4. melanieloveswax

    Anyone else fed up trying to retail?

    I can't comment on the nail side but retailing is huge. You can only work so many hours of the day and need to bring in income without taking up too much time. I go back to the dentist line... We are like dentist we can do the major fixes and polishes but you still need to brush your teeth...
  5. melanieloveswax

    Doing weddings at unsociable hours

    I would ask for a hotel. And the early start up charge.
  6. melanieloveswax

    Creepy male client

    I live in the land of creeps ... I have different ways of stopping them dead in their tracks. With him I would say.. Would love to rebook as long as it doesn't sound like the donkey show again. Keep in mind that I am pretty blunt with my clients and clients like that I don't mind losing.
  7. melanieloveswax

    Bad breath-client

    That is why I have a shower at my place and you can book a shower time into your appt. I've had a few "surprises" on me even on my first of the morning appts and thrown them into the shower. I had a client come in at the end of the day 7PM and had flown in from mid country (2 hour time...
  8. melanieloveswax

    Skinbase for 14 year old?

    I would try something less aggressive first. With anyone under 18 I make sure that parent fills out medical questionnaire and liability release. I've gone body chemical peels on teenagers with mom present.
  9. melanieloveswax

    Does anyone use mail chimp?

    I use mail chimp. Totally worth it b/c it's based on your subscriber base versus how many emails you send out. When I have them fill out their consent form I ask it as part of that and then they have the option to opt in. Would you like to receive emails about new services, discounts and...
  10. melanieloveswax

    Your mind doesn't switch off

    It's midnight California time... Time off? I'll sleep when I'm dead.
  11. melanieloveswax

    Customer not willing to pay

    I take mine on the back end. Because of the up sell opportunities, retail and tips. I only had it happen to me once and the guy was *SPECIAL* Had a ticket almost double today, would have been lost had I charged ahead.
  12. melanieloveswax

    Unreliable client: what should I do?

    I am on west coast time. Curious cats want to know before it kills them.
  13. melanieloveswax

    Hot stone or make up?

    Waxing is what I do most days but I did go to a private make up academy as well. For the money making part of it 2 ways: Retail. That's just straight profit. I suggest 1 or 2 things after a facial. Or do mini make overs with a deposit that can be used towards retail. Make up application...
  14. melanieloveswax

    Too busy!

    I feel you. I am recovering from Bronchitis b/c I am overworked. I am good with reminders for clients and I have started to "slip" on some of them on purpose. I have hired an assistant, that has helped. I am planning on hiring more staff and I have raised my prices. Still growing.
  15. melanieloveswax

    When clients get cross because you can't fit them in

    I've had the same problem. I've told my clients that I am getting really busy and they need to book ahead as soon as they know their schedule. That I am having clients that I can't fit in and it makes me sad I don't push the rebook but the seed is planted and they usually rebook. A lot of...
  16. melanieloveswax

    Making clients more comfortable

    I have my clients for 4 hours sometimes and my brain is fried after that long. Have magazines not just the fluffy kind and some pre set up conversation topics. Maybe a craft? iPad is definitely helpful. Some sort of quiz app on it?
  17. melanieloveswax

    Ideal size for a beauty room

    Way back when when I was looking for a space things that mattered to me... Yes. Size is important. Storage for supplies. Water source. Lighting.
  18. melanieloveswax

    Raves this week?

    Only day off this week. Went out last night and danced the night away. Had some bum points with men being too forward and had to have a Gaurd with me. Today, relaxing with my crafting and stamping. Maybe go to a movie later.
  19. melanieloveswax

    Anyone know of an app that tracks appointments/loyalty cards?

    I use spa Booker. It's expensive at the level of what you are asking it to do but worth it. Does email text and promos along with loyalty program.
  20. melanieloveswax

    Are you a chatterbox?

    Ha ha. I am a chatter box. I've been told multiple times it helps them distract from the pain of wax. Part armchair therapist, part popcorn munching. It's fun. I like a good story. I came from sales in a previous life. I was told as a kid and a few times as am adult that I could make a brick...
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