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Anyone had any experience with this? From what I have briefly read and understand they allow clients to book via their website and take 20% of the booking. Anyone recommend them or is it a waste of time?

Best comment by far! Will have a look on facebook for this guy. Thanks! I think I am going to leave this post where it is now.. thanks to all who have given me some friendly advice! Its unfortunate when people are behind the computer screen and say things like "No wonder businesses fail"...

Very true the clients custom is what bothers me but as other people have said it is swings and roundabouts! For every customer who goes somewhere cheaper a new one comes along luckily. But I do see her sending me a message to tell me she is going somewhere else is a spiteful thing to do...

Oh wow... reading through some of this is making me laugh. Do some people come on here for arguments or something? Virtues 2011 - you said 'I'm glad I don't have a stylist like you' what on earth? 'I'm not surprised some businesses fail because of the owner' ???? I wish you the best of...

Yes! 100%.

No it's ok I pinksmurff am not offended at all. Was just responding to the comments honestly. Where have I slated my client ? I have typed some of the things she has said in the past which have been rude - so my interpretation is she is a rude person in general - or - does not realise she...

She also used to be very rude to me when she came in - she once said I look older than my age - which I laughed off but seriously who says that? I wouldn't mind but I am 27 and still get asked for ID. She also see me out shopping with my boyfriend once - and said when she came in to the salon...

After sleeping on it - have realised I was silly to waste time thinking over this. A client has sent me a message on Facebook saying they have found a new cheaper hair salon but can I not delete them on Facebook please?? -..... I am running a professional business - this is an immature...

So with this method you dont lose ANY clients? Would love to knowwhat the different touches are in that case?

Thank you i really appreciate this comment it was just what i needed to hear!

It's crazy though - even though on Saturday I had 3 clients come back who have been in before but not recently, just hadn't had their hair done in ages - I still focus on the one who has said they went somewhere else! So every week people come back time after time but I think about the people I...

This is true I could offer her a discount - however I always discounted her treatments anyway. Where do I draw the line? My rent, rates, electricity company never offer me a discount. I spent years to get the experience in top salons and spent my own money on my training at l'oreal - I think...

Really I didn't know about the 10%. I think I will get some refer a friend vouchers printed - thanks for the tip I will get on with that tomorrow! It's just so hard you feel like once you have the regulars you just want to build on them not loose them. Around £580 a year this girl spends -...

I haven't tried the local paper, but I have had a quote they have quoted such a big amount for me I don't know if it would be worth it - but I don't know until I try so I will give this some thought, thanks. I have been getting walk ins, say if I only get 2 walk ins a week I can earn an...

Yes... This is true! One of my regular who has been coming in to me for nearly a year just sent me an inbox on Facebook and said they are really sorry and I hope you don't hate me but I have found another hairdresser. She said its money she found somewhere cheaper but can we still keep in...