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thankyou for advice

thanks for the advice

ok thankyou very much for your help I did state when I said I would refund that its not because I feel I did something wrong it was out of good nature as she was not happy so I did make it very clear that was the case

ok thankyou for advice I didn't know I could do that and refuse to go back if I didn't refund her, I haven't refunded as of yet as I said she got till end of today if she wants a refund otherwise the offer no longer stands, no I wasn't aware that if I give refund the insurance company wouldnt be...

hey thanks for advice its confusing as we did agree for me to go back but then hours later she then complained about the cut and insisted I went bk the next day even though I had already said I cant do until the afternoon but she wanted morning which I couldn't do then insisted on refund when I...

because she had asked me to go back but after she has said all the stuff about insurance and I don't feel comfortable going back to do her hair now so atleast if I give her the money for colour then I've met her halfway as I don't want to go anywhere where I don't feel 100% comfortable

thankyou for your advice sorry if I offended with text speak, I am only refunding for colour due to the fact that after all this I dont feel comfortable going back into her home to do it so I think if I just refund her the colour I cant say I haven't been fair I dont want to refund as I don't...

I never said she was a chancer at all but when I said no to a refund she startin sayin bout insurance etc to try to get me to refund the money I offered to go bk free of charge I was more then reasonable but everythin I suggested she wanted the opposite so I think no matter what I do she wont be...

no I didn't do any of those things thankyou for commenting

thankyou for your comment and yes that's what I thought no.matter what I did she was gunna moan as at first she was fine wit me goin back and then as I say started sayin about cut later on and bein funny about times but when I wasn't givin it she started bein nice and sayin ok Mon but by that...

yes I see where your coming from and I haven't taken the decision lightly I wouldn't usually but I tried reasonin by goin bk but there was no pleasin I have never given a refund and if a client has ever bin unhappy I always correct the problem.free of charge but tbh I didn't wanna go bk after...

I just don't want the stress and after I tried to arrange to go bk.she weren't havin it but then I said I refund her and then she started sayin no come back so I cant do nothin right so I think I would rather refund the colour and not go back there and I am insured but don't need the stress of...

yes that's right but as highlights once all dried it all blended in.nicely I thought and I asked her and she said she liked it, I usually do insist on blowdryin as I don't like doin wet cuts but as she didn't want it blowdried I rough dried it soi could check it but I agree I always say about...

yes I know what your saying but tbh after all her threatening with insurance etc I dont really wanna go bk there and waste my time so rather cut my losses

no I havent done her hair before this is the first time

ok thankyou I don't think she wll be happy no matter what I do as its one thing after the other so I said I will refund colour money only as I don't want to go back now after all this unwanted stress

Hi I did a client today who wanted half head highlight foils and a cut I highlighted the hair and everything seemed ok her mum said it had come out a nice colour I cut her hair and blasted it dry with the hairdryer so I could check the cut when dry as she didn't want a proper blowdry again...

i agree high lift tints are great for bases 8 and higher anything lower its not powerful enough to lift it up that light as in a base 6 naturally and i used high lift tint and u couldn't see much of a difference bout 2 shades lol

even in the salon i was training in we never used bleach for on scalp it was always high lift tint, but now i no ill feel more comfortable doin it

no her scalp was actually burnt she had a scar there and a bald patch where her hair weren't growin bk cos of it but i dunno the strength of peroxide they used so it must of bin strong. And yes dialight 9.01 is wot i use in my own hair and its great gets a lovely ashy colour and if u do go a bit...